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Dampfi

Developing new custom functionality for easy and effective store operation

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Industry
Consumer Electronics
Country
Switzerland

Dampfi.ch was growing fast and there appeared to be a need for a superior retail operations management system

Dampfi.ch is a Swiss online vape shop. The story behind this business is quite interesting. When the owner of Dampfi wanted to give up smoking, he decided to switch from cigarettes to vapes. However, there were very few shops where he could buy vapes. It was an excellent business opportunity, so he decided to launch an online vape shop.

At first, their online store functioned effectively. But when they started growing, their business operations became inefficient. Their team couldn’t handle the number of orders they were receiving and would miss delivery dates, mess up inventory management, and struggle to control the chaos in their workflow.

Moreover, the company required a more scalable solution to offer their customers a large selection of products in different locations.
To improve operational efficiency, speed up the website performance, and provide the best shopping experience Dampfi decided to find a tech support vendor. Eventually, they decided to build new custom functionality as well as migrate from their current Magento to Magento 2.

Der E-Zigaretten Shop Dampfi.ch: Heute bestellen, morgen erhalten.
Dampfi case study: Magento/Adobe Commerce

Technology is a solution for improving the efficiency of store operations.

Inventory management
Dampfi’s business was growing fast and required a more advanced solution to manage inventory. They needed a new inventory management system that would enable them to operate stock in multiple locations.
Resource management and sales planning
Dampfi.ch used ineffective methods for resource management and sales planning. They needed to integrate an ERP (enterprise resource management) system that would allow Dampfi to smoothly manage and distribute goods, plan sales, handle orders, manage finances, and more.
Custom-oriented approach
Dampfi.ch also needed to increase customer loyalty and LTV (lifetime value) and make the user experience on their website as engaging as possible.
Dampfi.ch learned about us from our clients for whom we implemented migration from Magento 1 to Magento 2. Since we also provide Magento extensions development and Magento support/maintenance, we decided to cooperate.
Our initial cooperation was one of the main reasons why they decided to continue working with us and hire our company for the support and maintenance of their online store. Our collaboration resulted in a solid long-term partnership.

Custom functionality. Effective shipping and payment. Magento 2 migration.

We customized the existing multi-source inventory software and an integrated ERP system. Furthermore, we developed some marketing functionalities. Our range of tasks included:

  • Perform code refactoring
  • Integrate third-party extensions with Magento 2
  • Develop a custom functionality with Magento 2
  • Perform data migration from Magento 1 to Magento 2
  • Optimize the website for mobile devices
  • Custom functionality
  • Effective shipping and payment
  • Magento 2 migration
dampfi case website
Dampfi
uwell caliburn g-pod set

Third-party integrations

Third-party integrations
This extension allows Dampfi to manage all their stores in one place and control numerous warehouses without concern about selling sold-out products. The information about all products and orders can be accessed quickly from all distribution points. Moreover, this module provides informative reports for product control, consumer insights, sales performance, and tracking.
Layered navigation
Layered navigation enables visitors to search for items using filters by category, price range, or any other available attribute. Furthermore, the list can be filtered by choosing a particular color, brand, price or pattern. Layered navigation makes a customer’s shopping experience easier and more efficient. It’s a must-have module for all online stores.
The helpdesk
The helpdesk helps to collect and process all inquiries, emails, and chat messages in one place. Each message is appointed to the specific department and a certain agent so no customer inquiry gets lost.
Magic 360
This extension enables us to display the products in a 360-degree spin. It gives the possibility to spin the items left and right from every angle possible. Magic 360 helps to create a memorable experience and avoid negative reviews.
Product reviews (Amasty)
Product reviews are displayed on a product page. This feature allows customers to check the reviews and leave their own. Reviews provided by customers improve store trustworthiness and work for SEO.

Custom Functionality

7 modules developed.

01
Customization of the multi-source inventory solution
02
Marketing
03
Pick-to-light system
04
Implementation of ERP system
05
Credit decision
06
In-payment Slip with Reference Number (ISR)
07
Find a cheaper price

Our fruitful cooperation resulted in a solid long-term partnership

It took us five months to develop custom functionalities from scratch and perform data migration from Magento 1 to Magento 2. Our development team included two backend developers. A project manager and a quality assurance specialist were on Dampfi’s side.

5
months of work
01
Code refactoring
02
Inventory module customization
03
ERP
04
Marketing functionality development
05
Custom extension development
06
Third-party API integration
07
Magento 1 to Magento 2 data migration
08
Back-end development
09
Front-end development
10
Website mobile optimization

Efficient store operations

An optimized operations management system ensured an effective workflow, helping to speed up the company’s logistics and sales processes, and therefore increased the shop revenue significantly.

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