Dampfi.ch is a Swiss online vape shop. The story behind this business is quite interesting. When the owner of Dampfi wanted to give up smoking, he decided to switch from cigarettes to vapes. However, there were very few shops where he could buy vapes. It was an excellent business opportunity, so he decided to launch an online vape shop.
At first, their online store functioned effectively. But when they started growing, their business operations became inefficient. Their team couldn’t handle the number of orders they were receiving and would miss delivery dates, mess up inventory management, and struggle to control the chaos in their workflow.
Moreover, the company required a more scalable solution to offer their customers a large selection of products in different locations.
To improve operational efficiency, speed up the website performance, and provide the best shopping experience Dampfi decided to find a tech support vendor. Eventually, they decided to build new custom functionality as well as migrate from their current Magento to Magento 2.
We customized the existing multi-source inventory software and an integrated ERP system. Furthermore, we developed some marketing functionalities. Our range of tasks included:
7 modules developed.
It took us five months to develop custom functionalities from scratch and perform data migration from Magento 1 to Magento 2. Our development team included two backend developers. A project manager and a quality assurance specialist were on Dampfi’s side.
An optimized operations management system ensured an effective workflow, helping to speed up the company’s logistics and sales processes, and therefore increased the shop revenue significantly.