Ecommerce Business Analysis Services

An ecommerce business analyst collects, structures, and analyzes data from your business, users, and competitors and helps you set the right direction to achieve your short- and long-term objectives. They are the ones bridging the gap between business goals and technical solutions.

Projects that start with a thorough discovery phase and business analysis are more time-efficient and cost-effective, leading to a higher ROI. Because your decisions are driven by data, you eliminate the risk of building unnecessary solutions and avoid costly changes to the technical architecture because your development team overlooked a small detail.

At Elogic, we work with a variety of tools to analyze data and document requirements. These include Mural, FigmaJam, Miro for discovery workshops and mindmaps; Whimsical and LucidChart for process mapping; TeamGantter for planning and timelines; and Notion, Coda, Confluence for the actual documentation.

Absolutely! Business analysis services can become the main driver of digital transformation because they work with technology requirements, map out digital processes, and simplify the adoption of new tools and platforms.

Business analysis (BA) is an approach to introduce and manage change in organizations based on the business requirements, market research, and user expectations. Its main objectives are to improve the underlying business processes, better position products, and efficiently strategize services for better-aligned performance.

In ecommerce, a business analyst researches market trends, smooths out internal and external operations, and builds more impactful customer experiences. They help online retailers stay competitive and responsive to unpredictable market dynamics while driving innovation.

Look for an agency with expertise in your niche and a proven track record, ready to take on whatever tasks you have in store with flexible collaboration options. Consider their portfolio and client testimonials, range of services, and openness to deliver all the BA takeaways you need.

The time depends on your business context and project requirements. Full-fledged websites, complex integrations, replatforming requests with complex team structures (like in B2B) might take 2-3 weeks of business analysis. Smaller tweaks, like feature updates or market research, will take a few days.