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Plan For The Future With Strategic Website Maintenance and Support Services

Bugs and tech issues may cost you money. Troubleshooting them before they pop up means you address potential disruptions early, maintain seamless operations, and avoid costly downtime.
See the benefits of Elogic support and maintenance services:

Instant troubleshooting

Make sure your business processes are secure and guarantee your customers are safe to swipe their credit cards and make a purchase.

Reducing TCO

Save money on potential platform updates and patches, and eliminate cost overheads with expert development and support services.

End-to-end monitoring

Deploy our comprehensive monitoring tools to gain valuable insights and make informed decisions about your solution’s performance.

Predictive analysis

Understand and resolve performance issues proactively with our expert-led analysis and implementation scenarios.

Improved strategic planning

Establish and achieve long-term business objectives with the help of our strategic planning and effective execution.

Platform updates and upgrades

Keep your platform up-to-date with the latest features, ensuring continuous improvement and competitive advantage.

Ecommerce Website Support Services We Offer

Customization and enhancements

Make sure your platform evolves alongside your changing business needs.

Performance optimization

Boost your website loading times and optimize user experience.

Audits and bug fixes

Identify areas of improvement and address vulnerabilities promptly.

Integrations

Enhance your back-office performance by adding third-party services.

Platform updates

Protect your platform against security threats with regular updates and patches.

Quality assurance

Ensure your platform operates flawlessly and meets all quality standards.

Continuous communication

Stay informed about maintenance activities, updates, and impacts on your ecommerce platform.

Talk to experts

What Happens When You Partner With Elogic?

• STEP 1
Analyzing needs
Our team gets to know your goals and evaluates existing processes and limitations.
• STEP 2
Signing documents
In order to ensure efficient and timely results, we clearly outline what needs to be done and set strict timelines.
• STEP 3
Providing a roadmap
Once everything is agreed upon, the Elogic team presents a structured roadmap for your project implementation.
• STEP 4
Supporting and maintaining
To guarantee your platform remains efficient and aligned with your business needs, we support and maintain your platform.
• STEP 5
Upgrading
Upon your request, we make changes and enhancements to keep your platform up-to-date with the latest technological advancements and industry standards.

Ecommerce platforms Elogic works with

Adobe Commerce

Salesforce Commerce Cloud

commercetools

SAP Commerce Cloud

BigCommerce Enterprise

Shopify Plus

Adobe Commerce

Magento

One of the most flexible B2B ecommerce solutions, Adobe Commerce is an open-source platform with a comprehensive B2B feature set, AI product recommendations, and site search tools. The platform delivers best-in-class buying experiences via the PWA studio and allows you to connect your B2B storefront to a B2C one.

Choose Magento flexibility

Salesforce Commerce Cloud

Demandware

Salesforce Commerce Cloud (SFCC) will be a perfect fit for those B2B enterprises already anchored on Salesforce CRM and looking for an extensive out-of-the-box feature set. SFCC allows you to manage pricing based on the buyer’s roles and permissions, automate reordering with AI tools, and build more intelligent B2B apps.

Choose SFCC reliability

commercetools

Designed with MACH (Microservices-based, API-first, Cloud-native and Headless) approach, commercetools is the first disruptive headless platform for suppliers and manufacturers. Thanks to its decoupled architecture, the solution promises seamless scalability and smooth integration with third-party systems.

Choose headless commercetools

SAP Commerce Cloud

SAP Commerce Cloud is a cloud-hosted solution that offers B2B ecommerce integration even with B2C stores. Its main strengths lie in sales and service rep tooling, price management, and product catalog management. SAP will be the best fit for complex B2B enterprises that rely extensively on SAP CRM and ERP.

Choose SAP productivity

BigCommerce Enterprise

BigCommerce B2B Edition supports brands at all stages of their growth providing native capability for low-complexity business models. Proud of its extensibility and flexible APIs, BigCommerce will fit manufacturers experimenting with DTC digital channels who don’t want to replatform as their business scales.

Choose BigCommerce ease-of-use

Shopify Plus

Shopify Plus is a SaaS platform with the basic features to start selling and shipping your products online to other businesses. It offers a streamlined checkout and self-service portal and should meet the requirements of low-complexity B2B, wholesale, and DTC businesses who are upgrading from other Shopify plans.

Choose Shopify Plus for DTC and wholesale

Stop wasting time searching for better website support and maintenance services.

Achieve your business goals quickly and efficiently with Elogic.

Start now!

Why Partner with Elogic

Deep expertise in multiple platforms

Benefit from our extensive expertise in platforms like Magento, Salesforce Commerce, BigCommerce, and Shopify. Our team ensures seamless integration and optimal performance across these platforms.

14+ years of experience

With over 14 years in the industry and more than 500 successful projects, Elogic has the experience and proven track record to drive your ecommerce business forward efficiently and effectively.

A team of 200+ specialists

Our team of 200+ professionals, including business analysts, QA engineers, and project managers, is dedicated to delivering top-notch services and solutions tailored to your business needs.

Join the list of Elogic clients

Hanes Brands Inc
Accenture
Benum

Success Stories of Optimized Performance

Discover real-world examples of how we’ve helped businesses overcome challenges, optimize performance, and achieve success.

See More
Trifol image with people wearing Benum products

B2B Ecommerce Overhaul With Magento 2 Migration

View case study
A microphone next to a computer and a cup of coffee
View case study

Improving Web Speed x5 With Magento Code Audit

View case study
View case study
Modesta

Optimizing and Redesigning a Modest Female Swimwear Shopify Marketplace

View case study
Modesta-two girls
View case study

Shaping Better UX for a Disruptive Luxury Watches Brand

View case study
View case study

What our clients are saying

5.0

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5.0

“They carefully listened to the customer, paid attention to the details, and were ready to give expert opinions.”

Project Manager
Wermundsen Oy
5.0

“We were able to quickly arrange efficient workflow. Both teams were very flexible to ensure project success.”

Group IT Ecommerce Manager,
Hanes Brands Australasia
5.0

“They have enough resources to facilitate all of our requests.”

Owner,
Watches of Mayfair Australia

Related Ecommerce Development Services by Elogic:

01
Magento Support and Maintenance Services
02
Magento Performance Optimization Services
03
Magento code audit
04
Ecommerce web developers for hire
05
Ecommerce Strategy and Consulting Services
06
Magento Outsourcing Services

Tell us about your project

Got a project or idea in mind? Our team is ready to help you implement it efficiently within your budget and timeline. With our extensive experience in ecommerce website support services, we ensure your ecommerce platform runs smoothly and securely.

Reach out to us today and learn how we can elevate your digital experience.

Ready to chat?

Reach out to receive a free consultation and entrust your IT initiative to a company that will help you to manifest your vision and business approach into an evergrowing and adaptable business.

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    Frequently Asked Questions

    What do ecommerce support services include?

    Our ecommerce support services include technical support, regular updates, security patches, performance monitoring, and feature enhancements. These services ensure your ecommerce platform remains secure, up-to-date, and capable of handling customer demands effectively.

    Can you handle support and maintenance for multiple platforms?

    Yes, we have deep knowledge of various platforms like Magento, Salesforce Commerce, BigCommerce, and Shopify. Our comprehensive maintenance and support services ensure that your ecommerce website performs optimally across different platforms, enhancing overall functionality and user experience.

    Why are support and maintenance services important for ecommerce websites?

    Ecommerce website support and maintenance services are essential to ensure your online store operates efficiently. They help in identifying and fixing issues promptly, implementing security updates, and optimizing performance, ultimately providing a seamless shopping experience for your customers.

    How often should I schedule maintenance for my website?

    Regular website maintenance is crucial for optimal performance. It’s recommended to schedule maintenance at least once a month. However, the frequency may vary depending on the complexity of your site and the volume of traffic. Consistent website maintenance and support services help in the early detection and resolution of potential issues.

    What is included in your website maintenance and support services package?

    Our website maintenance and support services package includes regular updates, security monitoring, bug fixing, performance optimization, and user support. We ensure your website remains secure, fast, and user-friendly, allowing you to focus on your core business activities.

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