Craft exceptional user journeys with Elogic’s customer experience consulting services. Focus on customer satisfaction and engagement to drive outstanding business results.
Customer experience strategy consulting empowers business leaders to enhance customer relationships in four compelling ways.
A well-developed CX strategy removes bottlenecks, enabling higher conversion rates and a better return on investment (ROI). As a seasoned customer experience company, we streamline the funnel to boost sales and reduce customer acquisition costs.
Prioritizing customer experience directly benefits a company’s bottom line. Satisfied customers are more likely to make repeat purchases and are less sensitive to price changes, allowing businesses to enhance profitability through increased sales and the opportunity to set premium prices.
A robust customer experience strategy attracts new customers and nurtures existing relationships, creating a loyal customer base that supports expansion. This loyalty leads to a stable revenue stream and opportunities for cross-selling and upselling, contributing to sustained growth.
Any customer strategy consultant knows that a positive customer experience fosters increased loyalty. Loyal customers are more forgiving of mistakes, resistant to competitors’ offers, and likely to recommend your business, enhancing your company’s reputation and attracting new customers organically.
Share your ideas, and let our CX consulting specialists handle everything from impeccable design to seamless processing.
We create detailed buyer personas via research, interviews and focus groups, called to discover audience’s insights, needs and wants.
We develop compelling value propositions that clearly communicate the benefits of your offerings to attract and retain customers.
We conduct controlled experiments to compare different customer experience hypotheses, finding data-driven ways to optimize your services.
Digital customer experience consulting begins with a CX audit. Elogic specialists evaluate your store or system, devise a plan, and guide the project through all stages. A CX strategist outlines the overarching strategy while expert teams manage design revisions and data collection.
Let’s start it off – share your project details and let us find the perfect solution for you.
Elogic is one of the few CX consulting firms offering a full suite of CX design services, including UX/UI design, CX audits, and conversion rate optimization, aimed at boosting engagement, sales, and overall customer satisfaction.
In 14+ years, Elogic has served over 500 clients, providing customer experience management consulting services to big names in ecommerce. The team of 200+ experts brings skills to each customer strategy consulting project. Among other customer experience firms, Elogic can handle challenges and deliver results.
Elogic is not just a CX consulting company — we offer all ecommerce development services, including mobile commerce development, marketplaces, online store development, booking solutions, auction and bidding platforms, and more. This wide array of services makes Elogic a versatile partner for all your ecommerce needs.
A Customer Experience (CX) Strategy is a plan businesses implement to manage and improve how customers interact with the company across all touchpoints. If you don’t have a CX strategist in-house, you can hire customer experience consulting firm to create your strategy.
Developing a CX strategy involves auditing your customer journey to find improvement areas, mapping out solutions, and implementing them with the help of analytics, CX strategists, UX/UI designers, and developers. You can also outsource your CX strategy development to a customer experience consulting company.
Whatever concept you have in mind, we have an idea or two on how to implement it within the existing budget and timframe as efficient as possible. Consider us your one-stop, platform-agnostic software partner.
Reach out to receive a free consultation and entrust your IT initiative to a company that will help you to manifest your vision and business approach into an evergrowing and adaptable business.
