Failed replatforming projects share common patterns: the previous agency missed milestones, the inherited codebase has no documentation, integrations are syncing incorrectly, performance is degraded, or the platform decision itself was wrong for the scale.
The right rescue partner has four properties: a structured assessment process that doesn't touch production prematurely, senior engineers (not junior teams) leading the diagnostic work, willingness to recommend replatforming instead of rescue when that's the honest answer, and fixed-fee scope until trust is established.
At Elogic Commerce, our rescue practice is built on these principles. The 10-day assessment is delivered by a named senior architect and senior backend engineer. We sign an NDA on first contact. We make no production changes during assessment. We produce a written report and a stakeholder walkthrough session.
The assessment is honest about whether the existing build is rescuable. Roughly 30% of the rescues we assess turn into replatforming recommendations because the platform itself was wrong, the cost of rescue exceeds 70% of a clean rebuild, or the integrations were architected in ways that cannot be refactored.
Recent rescue engagements include: a stalled Magento 1 to Adobe Commerce migration that had been in progress for 18 months and was delivered to cutover in 4 months under our team; an inherited Adobe Commerce B2B build with broken SAP S/4HANA integration and 8.4-second page loads, stabilized to 1.9 seconds and restored integration within 60 days; and a Shopify Plus B2B portal that couldn't scale beyond 50 accounts, rebuilt to serve 1,400+ wholesale users and unlock $1.1M new B2B revenue in year 1 (PetHQ case study).
Next step: Request a 10-day rescue assessment. Fixed fee, NDA on first contact, senior-engineer led.