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Adobe Commerce Hyvä Redesign & Performance Engineering for Benum's B2B2C Commerce Platform

Magento Hyvä storefront implementation, B2B2C UX/CRO redesign, Core Web Vitals optimization, and ERP migration support for a Nordic professional audio distributor

Adobe Commerce Hyvä Redesign & Performance Engineering for Benum's B2B2C Commerce Platform

Project Summary

Elogic Commerce partnered with Benum, a Norway-based distributor of professional audio equipment operating across the Nordic region, to redesign and rebuild its B2B2C Adobe Commerce storefront, which functioned more like a static product catalog than a conversion-focused sales tool, creating friction across product discovery, evaluation, and purchasing.

The engagement covered behavioral analysis, UX/UI redesign, Hyvä implementation, and performance engineering across Benum’s core storefront, while Elogic Commerce simultaneously delivered API updates to support a separate, client-led migration to Visma Cloud ERP. AI-assisted practices supported behavioral analysis, development, and QA throughout the engagement.

Key Outcomes

+29%

overall conversion rate — 2.4% → 3.1%

+47%

mobile conversion rate — 1.5% → 2.2%

+28%

average desktop PageSpeed Performance score — 64 → 82

–69%

average desktop Total Blocking Time — 848ms → 260ms

Client

Benum

Industry

Consumer Electronics / Professional Audio Equipment

Region

Norway, Nordic region

Platform

Adobe Commerce (Magento), Hyvä storefront

Business Model

B2B2C

Project type

UX/UI redesign, Magento Hyvä implementation, CRO, performance engineering, ERP migration support

Integrations

Visma Cloud ERP (API support), payment gateway, tax engine, shipping carriers

Timeframe

2025, ongoing (6–12 months)

About the Client

Benum is a Norway-based distributor of professional audio equipment, operating mainly across the Nordic region. The company runs B2B ecommerce storefronts, ships orders nationally, and provides technical support for repairs and maintenance alongside its commerce operations.

Before the engagement, the store had grown to function more like a catalog than a sales tool, limiting its effectiveness as customers moved from browsing into evaluation and purchase. Benum prioritized a coordinated UX redesign and Hyvä implementation to reduce funnel friction, improve mobile conversion, and modernize the storefront’s technical foundation, while a parallel client-led migration to Visma Cloud ERP had to be supported without disrupting either workstream.

Project Complexity

Full-funnel redesign scope

The redesign spanned homepage, navigation, search, PLP, PDP, cart, checkout, login, account, favorites, and static pages, requiring coordinated information architecture and UX changes rather than isolated template fixes.

Frontend performance engineering under a legacy theme

Migrating to Magento Hyvä while rebuilding key storefront templates required performance work at the theme and template level, not just visual redesign, to hit measurable Core Web Vitals targets.

Concurrent ERP migration dependency

A parallel, client-led migration of Benum’s CRM/ERP system to Visma Cloud required Elogic to deliver API updates coordinated tightly around the Hyvä release timeline, starting before the Hyvä release and completing shortly after it, without disrupting either workstream. This added real delivery-sequencing risk on top of the redesign itself.

Business Challenge

01

Catalog-style storefront

The existing site did not support efficient product discovery or decision-making for B2B and B2B2C buyers.

02

Full-funnel friction

Key user flows, including search, PDP, checkout, and login, created friction rather than supporting conversion.

03

Weak mobile conversion

Mobile experience was underperforming and limited conversion potential relative to desktop.

04

Limited account functionality

The platform needed stronger account functionality and personalization tools to support complex, considered buying journeys

05

Baseline performance debt

Storefront responsiveness and stability needed improvement independent of the redesign itself.

Elogic Commerce's Solution

Behavioral Analysis & CRO Discovery

Elogic Commerce analyzed behavioral data across navigation, search, PLP, PDP, cart, checkout, login, and account flows to identify measurable funnel friction and prioritize UX and CRO hypotheses by customer-journey impact. AI-assisted analysis supported the research process, with findings reviewed and interpreted by the delivery team.

UX/UI Redesign

Elogic Commerce redesigned Benum’s core storefront across desktop and mobile, including homepage, navigation, search, PLP, PDP, cart, checkout, login, account, favorites, and static pages, restructuring information hierarchy and user flows around product discovery and purchase.

Hyvä Implementation & Performance Engineering

Elogic Commerce implemented the redesigned storefront on Magento Hyvä and rebuilt key commerce templates with a focus on frontend responsiveness, Total Blocking Time, Cumulative Layout Shift, Largest Contentful Paint, and overall PageSpeed Performance. AI-assisted development and QA supported the engineering workflow under engineer oversight.

ERP Migration Support

In parallel with the Hyvä release, Elogic Commerce delivered API updates supporting Benum’s separate, client-led migration to Visma Cloud ERP. The work was sequenced around the storefront release, beginning before the Hyvä launch and completing shortly afterward.

Results & Business Impact

Note: performance measurements compare the storefront before and after the implemented Hyvä optimization work; the broader engagement remains ongoing. On the static/About page, desktop Performance score rose from 57 to 94 (+37 points), included for completeness though commerce-facing templates above are the more commercially relevant proof points.

Conversion & Customer Behavior

+29%

overall conversion — 2.4% → 3.1%

+47%

mobile conversion — 1.5% → 2.2%, the largest relative gain among the measured segments, following the redesign and performance optimization work

+31%

PDP add-to-cart rate — 7.8% → 10.2%

Storefront Performance

+28%

PageSpeed Performance score — 64 → 82 across tested core templates

–69%

Total Blocking Time — 848ms → 260ms

–65%

Cumulative Layout Shift — 0.065 → 0.023

Page-Level Performance Detail

Homepage

Performance score rose from 56 to 81 (+25 points); Total Blocking Time fell from 1,320ms to 260ms (–80%); Largest Contentful Paint improved from 1.9s to 1.4s (–26%); Speed Index improved from 2.5s to 1.7s (–32%).

PLP

Performance score rose from 75 to 85; Speed Index improved from 2.0s to 1.3s (–35%); Cumulative Layout Shift improved from 0.220 to 0.071 (–68%).

PDP

Total Blocking Time fell from 900ms to 410ms (–54%); Cumulative Layout Shift improved from 0.038 to 0.019 (–50%), reducing JavaScript-related blocking and layout movement on high-intent pages.

Mobile Performance

Total Blocking Time fell 31% on PLP (620ms → 430ms) and 36% on PDP (750ms → 480ms); PLP Cumulative Layout Shift dropped 86% (0.028 → 0.004); homepage mobile Largest Contentful Paint improved from 17.2s to 13.6s (–21%) and Speed Index improved from 10.9s to 10.1s (roughly –7%).

Capabilities Demonstrated

01

Adobe Commerce (Magento) UX/UI redesign and CRO optimization

02

Magento Hyvä storefront implementation

03

AI-assisted behavioral analysis and conversion funnel optimization

04

Full-funnel redesign

(navigation, search, PLP, PDP, cart, checkout, account)

05

Frontend performance engineering

(Core Web Vitals: TBT, CLS, LCP, Speed Index)

06

Desktop and mobile commerce optimization

07

AI-assisted behavioral analysis, software engineering, and QA

under engineer oversight

08

API development

supporting third-party ERP/CRM migration (Visma Cloud)

09

B2B2C commerce experience design

for long-term multi-channel platform evolution

Best Fit For

B2B and B2B2C distributors whose ecommerce site functions more like a catalog than a sales tool

Nordic and European distributors running Adobe Commerce who need a Hyvä implementation alongside a UX/CRO redesign

Companies needing storefront performance improvements measured against Core Web Vitals, tied to real conversion outcomes

Organizations with a concurrent ERP or CRM migration that needs to be coordinated alongside a storefront redesign

When This Solution Is a Good Fit

01

Adobe Commerce storefront has become a passive catalog rather than an active conversion tool

02

Coordinated redesign, Hyvä implementation, and performance engineering are needed together, not as separate initiatives

03

A concurrent business-system migration must be supported without disrupting the redesign timeline

04

Performance and conversion outcomes need to be measured against Core Web Vitals and real funnel data

Planning a Magento Hyvä Redesign or Performance Engineering Project?

If your Adobe Commerce storefront has become more catalog than sales tool, or your performance metrics are lagging on key commerce pages, Elogic Commerce can audit the customer journey, redesign the core experience, and rebuild it on Hyvä with measurable performance and conversion gains.

Get a free consultation