TeamViewer: Enhancing Ecommerce Operations on Adobe Commerce

A key milestone of the project was integrating Ixopay payment services into the Adobe Commerce ecosystem.
This integration enabled secure and reliable payment processing across international markets while improving the checkout experience for customers purchasing software licenses.
Our team also redesigned several key ecommerce pages, including:

• cart page
• checkout flow
• order confirmation page
• promotional offers pages

These improvements streamlined the purchase process and reduced friction during checkout.

TeamViewer operates a dedicated partner portal used by resellers and business partners to manage licenses and subscriptions.

Elogic supported the redesign and functional improvements of the portal, making it easier for partners to manage:

• license upgrades and downgrades
• subscription renewals
• account and licensing activity

These changes improved the partner experience while reducing operational overhead.

In addition to improvements to the partner portal, Elogic also supported enhancements to the TeamViewer Customer Portal, where customers manage their licenses, subscriptions, and account settings.

Our Certified Adobe Commerce engineers contributed to improving the functionality and usability of the portal, enabling customers to more easily:

• upgrade or downgrade existing licenses
• manage subscription renewals
• access personalized product offers

These improvements simplified customer self-service workflows and reduced the need for manual support interactions.

By strengthening both the Partner Portal and Customer Portal experiences, TeamViewer created a more efficient ecosystem for customers, resellers, and internal teams.