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Founded
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2009 |
Sapient was founded in Cambridge, Massachusetts in 1990; Publicis Sapient is now a Publicis Groupe company |
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Organization size
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200+ ecommerce experts |
20,000+ experts |
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Geographic reach
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Offices and delivery coverage across the US and Europe, including Prague, Munich, Dresden, Amsterdam, Stockholm, London, New York, and Tallinn, Estonia |
72 offices across 26+ countries in the Americas, APAC, and EMEA |
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Ownership and ecosystem
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Privately held specialist ecommerce engineering company |
Technology hub of Publicis Groupe, with access to a broader connected ecosystem spanning creative, media, data, marketing, and technology |
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Positioning
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Focused ecommerce engineering and systems-integration partner for B2B, B2B2C, replatforming, rescue, ERP integration, and ongoing platform ownership |
Enterprise technology and digital business transformation company combining strategy, product, experience, engineering, data, AI, and global delivery |
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Primary buying model
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Commerce architecture audit, focused implementation, rescue, platform squad, staff augmentation, and long-term commerce support |
Large multidisciplinary transformation programs, enterprise modernization, AI platforms, customer-engagement programs, and global capability delivery |
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Commerce scope
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Adobe Commerce, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, commercetools, SAP Commerce Cloud, B2B portals, marketplaces, integrations, migration, performance, and support |
B2B and B2C commerce strategy, marketplaces, digital shelf, supply-chain optimization, personalization, customer engagement, commerce modernization, and AI-enabled operations |
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Adobe ecosystem
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Adobe Commerce Silver Solution Partner with focused Adobe Commerce, B2B, ERP integration, migration, Hyvä Bronze Partner, rescue, and support capability |
Broad Adobe relationship spanning Adobe Commerce, AEM, Adobe Experience Platform, Journey Optimizer, analytics, personalization, and AI-enabled content supply chains; Corra was acquired to deepen Adobe Commerce and MACH capability |
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Salesforce ecosystem
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Salesforce Select Partner focused on B2C, B2B, composable commerce, integrations, and delivery teams |
Cross-cloud Salesforce transformation spanning Commerce, Data Cloud, Agentforce, service, marketing, loyalty, identity, and customer engagement |
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Composable and MACH
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commercetools Registered Partnerwith focused composable architecture, migration, and implementation capability |
MACH Alliance member with experience across commercetools, Contentstack, Contentful, Cloudinary, VTEX, Fluent, Amplience, Algolia, Salesforce, and cloud ecosystems |
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Cloud and AI
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Commerce-specific AI, data, integration, analytics, and cloud delivery around the ecommerce platform and operational systems |
Broad AWS, Google Cloud, Microsoft, Adobe, and Salesforce practices plus proprietary Sapient Bodhi, Sapient Slingshot, and Sapient Sustain platforms |
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ERP and operational integration
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Public production experience across SAP S/4HANA, NetSuite, Microsoft Dynamics 365, Visma, Acumatica, Infor, Epicor, Odoo, PIM, CRM, WMS, OMS, payments, shipping, and tax systems |
Enterprise integration and modernization capability across commerce, customer, cloud, data, supply chain, marketing, and legacy systems, typically inside a wider transformation program |
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B2B fit
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Strongest in manufacturer, distributor, wholesaler, and hybrid B2B/B2C workflows including contract pricing, account structures, RFQ, approvals, PunchOut, and ERP synchronization |
Supports B2B and B2C commerce at global-enterprise scale, especially where B2B commerce is connected to broader customer, supply-chain, data, and transformation workstreams |
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Rescue and takeover work
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Dedicated ecommerce rescue, audit, stabilization, refactor, performance, and inherited-platform takeover services |
Strong legacy modernization and enterprise remediation capability, but the public model is framed around broad modernization and AI-enabled transformation rather than a bounded commerce rescue offer |
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Experience and marketing breadth
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Commerce UX, customer journey, storefront design, CRO, and platform execution |
Wider strategy, product, experience, customer engagement, content supply chain, personalization, media, and Publicis Groupe activation ecosystem |
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Governance
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Public risk register, milestone-based delivery, RACI accountability, change controls, named senior roles, and transparent reporting |
Enterprise-scale governance suited to global stakeholders, multi-region delivery, large transformation offices, regulated industries, and complex vendor environments |
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Public pricing signals
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$25,000 engagement minimum with published indicative ranges for audits, B2B portals, replatforming, and dedicated squads |
No current public Publicis Sapient commerce rate card or reliable public project minimum was identified; large programs are scoped through direct discovery and enterprise procurement |
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Public commerce proof
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Armacell, Disney, HP, HanesBrands, TeamViewer, BUFF, Benum, Zep, PetHQ, and other focused mid-market and enterprise commerce programs |
Coppel, Pandora, L'Oréal, Walmart, Carrefour, Lowe's, Marriott, Nissan, and other large retail, consumer, travel, and enterprise transformation relationships |