| Current entity | Independent Elogic Commerce brand | BORN Group is a Tech Mahindra company following Tech Mahindra's 100% acquisition announced in November 2019 |
| Company history | Founded in 2009 | The current BORN history traces the modern company to April 1, 2011, followed by the Pod1 acquisition in 2012 and Tech Mahindra acquisition in 2019; Clutch lists 2001 and should not be treated as authoritative |
| Organization size | 200+ ecommerce experts | No exact current standalone BORN headcount is published; Clutch lists 250–999 employees, while the parent Tech Mahindra ecosystem is described by BORN as 150,000+ employees |
| Geographic scale | US and European offices with broader multi-country commerce delivery | Current contact materials list direct North American offices and direct presence across Europe, APAC, the Americas, Australia, Africa, the Middle East, and India through the Tech Mahindra network |
| Positioning | Commerce-only engineering and systems-integration specialist | Full-funnel customer-experience agency combining strategy, creative, content, commerce, digital marketing, data, technology, and Tech Mahindra enterprise transformation |
| Primary buyer | Commerce, product, operations, digital, and technology leaders responsible for an operationally critical ecommerce platform | Global CX, brand, creative, content, commerce, marketing, digital transformation, technology, data, and enterprise-platform leaders |
| Core commerce proposition | Architecture, implementation, migration, ERP/PIM/CRM integration, B2B workflows, marketplaces, rescue, optimization, and support | Platform assessment, B2B and B2C implementation, UX, content, digital marketing, PIM/MDM, ERP/OMS/CRM integration, marketplaces, analytics, accelerators, and global operating models |
| Primary platform matrix | Adobe Commerce, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools | SAP Commerce, Salesforce Commerce Cloud, Adobe Commerce, BigCommerce, Shopify Plus, commercetools, VTEX, Elastic Path, Mirakl, and adjacent experience platforms |
| Adobe status | Adobe Silver Solution Partner with B2B, ERP integration, migration, Hyvä, rescue, performance, and managed support | Current BORN pages state Magento Global Elite and Gold Adobe Solution Partner status with delivery across the Adobe stack |
| SAP Commerce | Dedicated SAP Commerce Cloud service and SAP-connected commerce capability | A major strength: current partner page states 100+ SAP Customer Experience projects across more than 20 end markets in B2B, B2C, and B2B2C |
| Salesforce Commerce | Dedicated B2C and B2B Commerce Cloud implementation, migration, integration, and team-extension service | Current global Summit Solution Partner; BORN states 100+ Salesforce projects across multiple verticals |
| Shopify Plus | Strategic Shopify Plus Partner with B2B, DTC, internationalization, migration, integrations, and custom engineering | Current Shopify Plus capability supported by the wider Tech Mahindra global systems-integrator partnership |
| BigCommerce | Dedicated current BigCommerce partner practice for B2B, migration, custom storefronts, integration, and support | Current partner page states more than 20 BigCommerce implementations |
| commercetools and composable | Dedicated commercetools and composable-commerce practice across architecture, migration, implementation, integrations, and support | Current commercetools capability plus Elastic Path, VTEX, headless architecture, Mirakl, Amplience, Bloomreach, Fluent Commerce, and other composable ecosystem partners |
| Marketplaces | Marketplace architecture and development within a focused commerce-engineering model | Strong current marketplace ecosystem through VTEX, Mirakl, marketplace strategy, airport marketplaces, service marketplaces, endless aisle, and global commerce programs |
| B2B commerce | Repeatable manufacturer, distributor, and wholesaler specialization with contract pricing, company accounts, RFQ, approvals, PunchOut, inventory, and ERP-led portals | Strong global B2B proof through AB InBev, Unilever, Nestlé Starbucks, HSS Hire, Hillyard, Jebsen & Jessen, telecom, manufacturing, and distributor-retailer platforms |
| ERP, OMS, CRM, PIM, and MDM | Broad named ERP proof across SAP S/4HANA, NetSuite, Dynamics 365, Visma, Acumatica, Infor, Epicor, Odoo, PIM, WMS, OMS, CRM, tax, payment, and shipping | Current commerce service explicitly includes PIM, MDM, ERP, OMS, CRM, tax, loyalty, payment, fraud, reviews, CMS, NetSuite, Microsoft Dynamics, Akeneo, and Fluent Commerce |
| Global rollout capability | Multi-country commerce delivery with direct specialist teams and reusable architectures | Exceptional public proof: AB InBev targeted 40 countries, used a core codebase covering 80% of global features, and reduced country launch time to 6–8 weeks |
| Creative and experience design | Product content architecture and integrations within commerce delivery | A major differentiator across photography, video, retouching, localization, content operations, catalog production, print, digital assets, and 24/7 production models |
| Content and production | Product content architecture and integrations within commerce delivery | A major differentiator across photography, video, retouching, localization, content operations, catalog production, print, digital assets, and 24/7 production models |
| Digital marketing and analytics | CRO, analytics, personalization, and marketing-stack integrations within a technology-led engagement | Broader digital marketing, analytics, abandonment science, A/B testing, personalization, campaign systems, SEO, content marketing, and customer engagement |
| AI, data, cloud, and enterprise technology | Commerce-focused AI, data, analytics, search, agents, recommendations, content, and platform operations | Access to BORN data science and Tech Mahindra's wider AI, cloud, ERP, CRM, cybersecurity, engineering, managed-services, and global delivery capabilities |
| Accelerators | Reusable architecture patterns and bounded assessments | Current service pages advertise accelerators for reduced cost and time to market; historical BORN assets name Salesforce, Adobe, SAP, and Shopify accelerators |
| Rescue and stabilization | Dedicated fixed-fee rescue service with explicit code, deployment, integration, security, performance, and roadmap deliverables | Platform assessments, roadmaps, modernization, migration, support, and managed services are credible; no equally explicit current commerce-rescue product with public fixed deliverables and pricing was identified |
| Security and governance | ISO 27001, ISO 9001, SOC 2 Type II, secure SDLC, public risk register, RACI, release controls, and documented change management | Tech Mahindra-scale security, compliance, managed services, and enterprise governance are available; no equivalent BORN-specific public project-level commerce risk register or rate card was identified |
| Independent review proof | 5.0 across 56 Clutch reviews at research time | 5.0 based on one Clutch review; the unclaimed profile contains stale or incomplete service, company-history, and headcount fields |
| Public pricing | $25,000 minimum with official ranges for discovery, architecture audits, B2B portals, replatforming, and dedicated squads | Clutch lists a $10,000 minimum and $150–$199/hour; the most common project band is $50,000–$199,999 based on one review, and no current official BORN commerce rate card was identified |
| Named public work | Armacell, Disney, HP, HanesBrands, TeamViewer, BUFF, Benum, PetHQ, Zep, and other enterprise and B2B programs | AB InBev, Unilever, Oreo, Nestlé, Brooks Brothers, HanesBrands, Ford, Changi Airport, Billabong, Pantaloons, Wilson, HSS Hire, SAP CX programs, and many other global brands |