| Founded | 2009 | 2007 |
| Ownership | Privately held commerce specialist | Acquired by Havas in 2022 and operating as part of Havas CX; the Inviqa brand was retained |
| Team size | 200+ ecommerce experts | 150+ designers, developers, strategists, and delivery specialists stated in current public profiles |
| Primary geography | US and European delivery with offices including New York, London, Stockholm, Amsterdam, Dresden, Prague, Munich, and Tallinn | London-based agency with a European team and access to the broader Havas network across Europe and North America |
| Positioning | Commerce-only engineering and systems-integration partner for B2B, B2B2C, replatforming, rescue, and long-term platform ownership | Full-stack digital product and experience design agency spanning strategy, user research, UX, engineering, composable systems, and continuous optimisation |
| Public scale proof | 500+ delivered ecommerce projects, NPS 70, and 17+ years in ecommerce | 200+ digital experience projects; Inviqa states that 70% of clients have worked with it for more than three years |
| Clutch profile | 5.0 across 56 public reviews at research time | 4.0 across one public review from 2016; the sample is too small and old to represent current delivery quality |
| Adobe Commerce | Adobe Silver Solution Partner with Adobe Commerce B2B, migration, ERP integration, Hyvä, rescue, performance, and managed support | Describes Adobe Commerce as a core technical strength for complex B2B and B2C; current public cases include Talkmobile, a charity webstore, and Astrid & Miyu |
| Shopify | Strategic Shopify Plus Partner with B2B, DTC, internationalisation, integration, replatforming, and custom engineering capability | Shopify partner positioning across enterprise DTC and B2B, multi-market support, checkout extensibility, and bespoke headless delivery |
| Platform breadth | Adobe Commerce, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools | Current materials emphasize Adobe Commerce, Shopify, BigCommerce, Contentful, Contentstack, Akeneo, Patchworks, composable architecture, and bespoke digital products |
| Composable commerce | commercetools partner with architecture, migration, implementation, frontend, integrations, and commerce-specific delivery | Runs a Composable Technology Accelerator across Shopify, BigCommerce, Contentful, Contentstack, Akeneo, Patchworks, Salsify, Klevu, Alokai, and related tools |
| B2B and ERP proof | Repeatable B2B practice with public ERP breadth across SAP S/4HANA, NetSuite, Dynamics 365, Visma, Acumatica, Infor, Epicor, Odoo, and other systems | Credible examples: Heidelberg integrated Magento with SAP and PIM for 36 countries; Teveo connected Shopify, NetSuite, WMS, and Patchworks |
| Rescue and takeover | Dedicated rescue, refactor, stabilization, audit, inherited-codebase takeover, performance, and agency-transition services | Public rescue and support proof exists, including The Champagne Company and Talkmobile, but rescue is not packaged as a distinct current service |
| Experience design | Commerce UX, storefront design, CRO, accessibility testing, and journey optimisation within commerce delivery | A primary strength: research-led experience design, service blueprinting, journey mapping, design systems, prototyping, user testing, and optimisation |
| Accessibility | Accessibility controls and testing within the delivery framework, including axe-core and WCAG-aligned implementation | A major public strength: aims for WCAG 2.2 AA on projects, embeds accessibility specialists, and works with Dig Inclusion and diverse research participants |
| Network advantage | Independent specialist model with direct accountability and commerce-platform partnerships | Can collaborate with Havas CX and sister agencies for broader brand, customer engagement, creative, and international ambitions |
| Security and procurement evidence | ISO 27001, ISO 9001, SOC 2 Type II, and a public engineering risk register with named controls | Public privacy material states ICO registration and Cyber Essentials certification; no equivalent public SOC 2 Type II, ISO 27001, or engineering risk register was identified |
| Governance | Public risk register, RACI accountability, milestone billing, change control, release controls, and named delivery roles | Public services emphasize best practice, agile delivery, architecture, governance, cross-service orchestration, and continuous optimisation; request the project-level pack |
| Public pricing signals | $25,000 engagement minimum with published ranges for audits, B2B portals, replatforming, and dedicated squads | Clutch lists $50,000+ minimum and $300+/hour, but this is supported by one review from 2016 and is not a current official rate card |
| Named public work | Armacell, Disney, HP, HanesBrands, TeamViewer, BUFF, Benum, PetHQ, Zep, and other commerce programs | Starbucks, Arsenal, Guide Dogs, Whitbread, Talkmobile, Lush, Byredo, Heidelberg, Teveo, N Brown, Radley, and Dreams |