| Current entity | Independent Elogic Commerce brand | Independent privately held creative innovation company owned through a partnership between R/GA management and Truelink Capital since March 2025 |
| Company history | Founded in 2009 | Founded in 1977 and repeatedly reinvented from computer-assisted filmmaking to digital products, brand, experience, commerce, CRM, and AI |
| Current leadership | Commerce-focused executive and delivery leadership | Robin Forbes is Global CEO; Tiffany Rolfe is Chair and Global Chief Creative Officer; Nick Coronges is Global Chief Technology Officer |
| Organization size | 200+ ecommerce experts | No exact current official headcount is published; the current Clutch profile is stale and still describes the former IPG structure and 2,000+ employee era |
| Current office network | US and European offices with broader multi-country commerce delivery | Nine current official markets: Argentina, Australia, Brazil, Germany, Indonesia, Japan, Singapore, United Kingdom, and United States |
| Positioning | Commerce-only engineering and systems-integration specialist | Independent creative innovation company designing intelligent brand systems across brand, product and experience, campaigns and content, CRM and relationships, AI, commerce, and ventures |
| Primary buyer | Commerce, product, operations, digital, and technology leaders responsible for an operationally critical ecommerce platform | Global brand, experience, product, marketing, CRM, loyalty, innovation, design, technology, and customer-experience leaders |
| Commerce proposition | Architecture, implementation, migration, ERP/PIM/CRM integration, B2B workflows, marketplaces, rescue, optimization, and support | Commerce strategy and design, omnichannel experience, product strategy, product design and development, web and platform solutions, mobile products, personalization, CRM, loyalty, content, and AI-enabled experience |
| Primary commerce model | Recognized enterprise platform implementation and long-term engineering ownership | Brand-led DTC and omnichannel experience design, customer relationship design, product innovation, adaptive commerce, and physical-digital interaction |
| Explicit platform matrix | Adobe Commerce, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools | The current official site does not publish an equivalent packaged-platform implementation matrix or current partner-tier directory across major commerce platforms |
| Adobe Commerce | Dedicated Adobe Commerce service, Adobe partner status, B2B, ERP integration, Hyvä, migration, rescue, performance, and managed support | Adobe tools appear in AI and creative workflows, but no current dedicated Adobe Commerce implementation practice or partner tier was identified on the reviewed site |
| Shopify | Dedicated Shopify Plus engineering, B2B, internationalization, migration, integrations, and support | Shopify appears in intelligent-commerce events and historical connected-commerce initiatives, but no current packaged Shopify Plus implementation service or tier was identified |
| Salesforce Commerce | Dedicated B2C and B2B Commerce Cloud implementation, migration, integration, and team-extension service | Strong CRM and relationship design, but no equivalent current Salesforce Commerce Cloud implementation practice was identified on the reviewed site |
| SAP Commerce and commercetools | Dedicated current SAP Commerce Cloud and commercetools services | No equivalent current dedicated SAP Commerce Cloud or commercetools service page was identified |
| B2B and ERP-led commerce | Repeatable manufacturer, distributor, and wholesaler specialization with contract pricing, accounts, RFQ, approvals, PunchOut, inventory, and named ERP integrations | R/GA can design complex products and platforms, but the current public commerce proposition is not organized around ERP-led B2B implementation, named ERP systems, or operational wholesale workflows |
| DTC, luxury, and brand-led commerce | Strong commerce UX and international DTC delivery within a wider engineering practice | A defining strength through Moncler, Stone Island, United Colors of Benetton, Levi's, Nike, Timberland, Sephora, and other brand-led experience programs |
| Product and experience design | Commerce UX, journey design, accessibility, design systems, CRO, and storefront architecture | A core global capability spanning product strategy, product design, service design, design systems, mobile products, web platforms, prototyping, physical-digital retail, and product development |
| CRM, loyalty, and lifecycle | CRM and marketing-stack integrations within a technology-led commerce engagement | A dedicated global practice spanning CRM strategy, segmentation, lifecycle marketing, customer journeys, loyalty, engagement programs, personalization, and scalable CRM design systems |
| Campaigns and content | Not positioned as a global advertising, influencer, media, or content-production agency | A major current practice covering campaign design systems, global content production, social and influencer activation, omnichannel marketing, media, and creative optimization |
| AI and intelligent commerce | Commerce-focused AI for search, agents, recommendations, content, analytics, and operational workflows | A major strategic direction covering AI application design, multimodal and agentic applications, AI content studios, custom brand AI tools, AI consulting, Addition, and adaptive commerce research |
| Venture and innovation ecosystem | Commerce consulting and architecture without a separate global venture-studio practice | R/GA Ventures offers venture consulting, innovation exchanges, emerging-technology scouting, pilots, innovation studios, and product incubation |
| Named commerce proof | Enterprise B2B, retail, DTC, platform, integration, and rescue case studies | Moncler reported +72% conversion, 450,000 new members, and +17% new visitors; additional commerce and retail work includes Stone Island, Benetton, Verizon MyPlan, Nike retail, Timberland, TaDa, Zig, and current Levi's work |
| Rescue and stabilization | Dedicated fixed-fee rescue service with explicit code, deployment, integration, security, performance, and roadmap deliverables | Experience and platform strategy, design, build, and optimization are credible, but no equivalent current commerce-rescue product with public fixed deliverables and pricing was identified |
| Managed support and platform operations | L2/L3 engineering, maintenance, upgrades, optimization, performance, incident response, and dedicated squads | The current site emphasizes design, delivery, CRM, campaigns, products, and innovation rather than a packaged commerce maintenance, SLA, and L2/L3 support proposition |
| Security and public governance | ISO 27001, ISO 9001, SOC 2 Type II, secure SDLC, public risk register, RACI, release controls, and documented change management | Enterprise client delivery and technology capability are evident, but no equivalent current public R/GA ISO/SOC package, commerce risk register, RACI, support controls, or rate card was identified |
| Independent review proof | 5.0 across 56 Clutch reviews at research time | The current Clutch profile is unclaimed and not yet reviewed |
| Public pricing | $25,000 minimum with official ranges for discovery, architecture audits, B2B portals, replatforming, and dedicated squads | Clutch lists a $5,000 minimum and $100–$149/hour, but the same profile is stale, still references IPG ownership, and should not be treated as a current official R/GA rate card |
| Named client signals | Armacell, Disney, HP, HanesBrands, TeamViewer, BUFF, Benum, PetHQ, Zep, and other enterprise and B2B programs | Google, Nike, Samsung, Moncler, Stone Island, Verizon, Levi's, L'Oréal, Sephora, Timberland, Benetton, Heineken, and other global brands |