Review of Checkout Order Comments Magento 2 Extension for User Feedback
Checkout Order Comments is an extension developed by Ulmod. With its help, your customers can comment about the delivery, your products, or ask a question to your customer support representatives.
Why do you need Order Comments?
Sometimes, customers, when ordering goods, want to clarify something or just provide some additional information that might be important for the delivery. For example, a user wants to receive the goods on the day they ordered them or would like to know if the shop can deliver their order late in the evening. With Checkout Order Comments extension, you can add an option for your customers to leave a comment to their orders at the checkout and your store’s admin can clarify the questions your clients have. This will help you create a better customer experience.
Main features
- Order comment field. You can place a comment field for each order that your customers make from your webstore. They can configure the size of this field manually.
- Restriction for the number of characters. You can specify the number of characters for orders at the checkout to keep messages concise and on point.
- Attachment to the confirmation letter. You can add your customer’s comments to the order confirmation letters so that your customers could see their information has been delivered.
How does it work?
Below you can find an example of how the extension can be added to your online store. This is a screenshot taken from the demo provided by the developer.
During checkout, shoppers will see a field where they can leave a comment. You can limit the number of characters in these comments.
Available for
The extension is compatible with Magento Open Source v.2.1, 2.2, 2.3
How much does it cost?
You can download the extension for free. It comes with 3 months of included support; you can upgrade the duration of your service agreement to 6 months for the price of $29, or 12 months for $49 accordingly. Additionally, you may request an installation service for $25 or have your Magento developers install it.
Where to buy
What to do if Order Comments extension doesn’t work for you?
If this extension doesn’t work for you, we can make a custom extension similar to Checkout Order Comments. If you want to find out more about this service, please, check out our Magento custom extension development services.
You can also read: Top 20 free and paid Magento 2 extensions
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