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Amsale: Launching a Magento 2 Store That Generated 130+ Fitting Appointments in the First Month

Magento 2 ecommerce design and development, BridalLive fitting appointment scheduling, Zoho CRM integration and mobile optimization for a US luxury bridal house, delivered in about two months.

Amsale homepage screenshot

Project Summary

Elogic Commerce built a Magento 2 ecommerce store for Amsale, a US luxury bridal house whose previous website served as a product catalog without online sales.

The new store introduced online purchasing, a redesigned and customizable product catalog, BridalLive fitting appointment scheduling, Zoho CRM integration and mobile optimization. Delivered in about two months by a four-person team, the project connected online shopping with in-person fittings. In the first month after launch, Amsale received more than 130 fitting appointments booked online.

Key Outcomes

130+

online fitting appointments in the first month after launch

32%

less time to book a fitting compared with booking by phone

+25

percentage points in mobile's share of fitting bookings within the first 3 months after launch

~2 months

from start to launch

Client

Amsale

Industry

Apparel and fashion, luxury bridal

Country

USA

Business model

Brick-and-mortar bridal retailer expanding into ecommerce and online fitting appointments

Platform

Magento 2

Project Type

New ecommerce store with appointment scheduling

Scope

UX/UI design, ecommerce development, product catalog redesign, fitting appointment scheduling, CRM integration, mobile optimization

Integrations

BridalLive (fitting appointment scheduling), Zoho CRM

Team

Project manager, QA specialist, front-end developer, back-end developer

Timeline

About 2 months

About the Client

Amsale Inc. is one of the top luxury bridal houses in the United States, selling wedding dresses, gowns, couture evening wear, bridesmaid dresses and cocktail dresses. The company was founded by fashion designer Amsale Aberra and her husband Neil Brown. The brand began when Amsale could not find the right dress for her own wedding.

Project Complexity

Ecommerce from scratch

Amsale needed to move from a catalog-only website to a fully functional online store.

A fitting-led customer journey

The website had to connect online product discovery with in-store fittings and purchasing decisions.

Location-based fitting appointments

Customers needed a way to find a nearby store and choose a convenient fitting time online.

A customizable luxury catalog

The product catalog had to be redesigned to give Amsale flexibility in presenting its collections.

Business Challenge

01

Amsale was mainly a brick-and-mortar business and had no way to sell online

02

The existing website only showcased products and could not reach customers beyond its stores

03

Buying a wedding dress usually starts with a fitting, and booking by phone was slow

04

Customers needed to find the nearest store and choose a fitting time on their own

Elogic Commerce's Solution

Magento 2 store built from scratch

Elogic Commerce designed and developed the new Magento 2 store, covering UX/UI design and back-end and front-end development.

Redesigned, customizable product catalog

Elogic Commerce redesigned the product catalog to give Amsale greater flexibility in presenting its bridal collections and product details.

Online fitting appointment scheduling

Elogic Commerce embedded BridalLive booking directly in the Magento store, so customers can find the nearest store and book a fitting appointment without leaving the site, replacing time-consuming phone scheduling.

Zoho CRM integration

Elogic Commerce integrated Magento 2 with Zoho CRM, connecting the store’s data with Amsale’s customer management workflow.

Mobile optimization

The website was optimized for mobile devices.

Results & Business Impact

Fitting appointments

In the first month after launch, customers booked more than 130 fitting appointments online through BridalLive.

Faster booking

Online scheduling cut the time it takes to book a fitting by 32% compared with booking by phone.

Mobile fitting bookings

Mobile's share of all fitting bookings rose by 25 percentage points within the first three months after launch.

Online sales launched

The new store gave Amsale its first ecommerce channel, so customers can buy dresses online as well as in store.

Capabilities Demonstrated

01

Magento 2 store development from scratch

02

UX/UI design for a luxury brand

03

Custom product catalog redesign

04

BridalLive fitting appointment booking embedded in Magento 2

05

Zoho CRM integration

06

Mobile optimization

Best Fit For

Brick-and-mortar brands launching their first online store

Luxury and fashion retailers where purchases start with an in-store appointment

Businesses that want online booking linked to physical locations

Bridal and occasionwear brands connecting online discovery with in-store fittings

When This Solution Is a Good Fit

Building a new Magento store works well when a business already has strong products and a physical presence but no way to sell or book online. It works best when design, catalog structure and booking flow are agreed early, and when the technical team can talk directly with the client.

It is generally not the right fit for brands that sell only online and have no in-store journey, where appointment scheduling adds little value.

Planning an Ecommerce Transformation?

Elogic Commerce can build your online store, connect booking and CRM tools and optimize the experience for mobile, linking online discovery with your physical stores. Contact us to discuss your project.

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