Review of Product Attachments Magento 2 Extension for File Upload

Key takeaways

• Product Attachments (Product Attachments Product File Upload) lets you attach downloadable files to products and CMS pages (PDF, PPT, Docs, etc.).

• You can also add videos, tutorials, links, and use-case content directly on product pages.

• It’s especially useful for stores (e.g., consumer electronics) where customers need manuals, guides, specs, and how-tos.

• The extension can generate a dedicated “File Download” page where all files are grouped into categories for easier discovery.

• You can attach multiple files per product/page to educate customers and reduce pre-sale questions.

• Access can be restricted by customer group and store view (handy for B2B documents vs public content).

• Supports bulk imports via FTP, which is practical for large catalogs with lots of documentation.

• Pricing noted in the review starts at $119 (Open Source) and $319 (Adobe Commerce), with 3 months support and a one-time payment.

When this applies

Use this when your products require supporting documentation (manuals, safety sheets, spec PDFs, installation guides), and you want customers to find and download it right where they shop—without opening tickets or contacting support. It’s also a strong fit for B2B, where you may need to share different files depending on customer group.

When this does not apply

Skip it if your catalog doesn’t need downloadable assets, or if you already manage files through a PIM/knowledge base/brand portal and don’t want to duplicate content in Magento. Also consider alternatives if your Magento version is outside the supported range mentioned in the review.

Checklist

1. List the file types you need to attach (manuals, datasheets, certificates, videos, links).

2. Decide where attachments should appear (PDP only, CMS pages, both).

3. Define your attachment structure: per product vs shared files across many SKUs.

4. Set naming conventions so customers instantly understand what each file is.

5. Configure the File Download page and create categories that match how people search (Manuals, Specs, Certificates, etc.).

6. Add multiple attachments to a few key products and validate the UX near “Add to cart”.

7. Configure customer group / store view restrictions (public vs contract-only documents).

8. Plan the bulk upload process (FTP) for existing catalogs with lots of files.

9. QA file visibility across product types, store views, and customer login states.

10. Check performance impact on PDPs (especially if many files render at once).

11. Verify compatibility with your Magento edition/version before purchase.

12. Define ownership: who uploads, updates, and retires outdated documents.

13. Add analytics tracking (downloads per file/product) if documentation usage matters.

14. Create a maintenance cadence (monthly/quarterly) to remove stale files.

15. Prepare a fallback plan (if the extension doesn’t cover your needs, scope a custom module).

Common pitfalls

• Uploading files without a clear naming system, making the list unusable.

• Forgetting to retire outdated manuals/specs (leads to returns, support issues, trust loss).

• Not restricting B2B-only documents, exposing contract materials publicly.

• Overloading PDPs with too many files and hurting usability/performance.

• Relying on manual uploads for large catalogs instead of using bulk import/FTP.

• Poor categorization on the File Download page (customers still can’t find what they need).

• No internal owner for documentation, so the system decays over time.