Mageplaza – Magento 2 GDPR Extension Review

Review of GDPR Magento 2 Extension for Store Compliance

Summary

Key takeaways

GDPR compliance in ecommerce isn’t optional if you operate in (or sell to) the EU—stores must give users more control over their personal data.
A key GDPR requirement is the Right to be Forgotten, meaning users can request deletion of their personal information.
The reviewed Magento 2 GDPR extension helps customers control data by enabling account removal directly from the storefront.
It can also remove sensitive customer details like names, addresses, and phone numbers (e.g., billing address removal) to support anonymity.
Billing documents can be handled in a privacy-friendly way by encoding/anonymizing user data.
Cookie behavior can be restricted based on visitor geography to match local regulations.
Configuration is managed from the Magento Admin panel under GDPR settings (cookie consent notice section).
The article lists availability for Magento Open Source and Magento Commerce versions 2.1–2.3, with separate pricing per edition.

When this applies

Use this when your Magento store needs a practical, store-ready way to support core GDPR user rights (data control, deletion/anonymization, cookie consent logic), and you want a packaged solution instead of building compliance tooling from scratch.

When this does not apply

Don’t treat a GDPR extension as “full compliance by itself” if your business has complex legal, retention, or multi-system data flows (ERP/CRM, email tools, data warehouses). Also, if you’re on newer Magento versions than those listed in the article, validate compatibility before committing.

Checklist

Confirm your scope: do you serve EU customers or process EU residents’ data?
Identify required GDPR user rights you must support (deletion, access, consent control).
Verify the extension supports account deletion (Right to be Forgotten).
Verify support for removing/anonymizing personal data (names, addresses, phone numbers).
Review how billing documents are handled (encoding/anonymization of user info).
Configure cookie consent rules (including geo-based restrictions if needed).
Implement and customize cookie popup messaging to match your policy language.
Ensure your Privacy Policy and Cookie Policy pages align with the extension behavior.
Test the full user flow on staging: request/delete account → confirm data removal/anonymization.
Test guest vs registered behavior (especially around cookies and consent).
Validate admin configuration path and role permissions for GDPR settings.
Confirm Magento version compatibility (Open Source/Commerce 2.1–2.3 per article).
Document operational steps for support team (what to do when users request deletion).
Add monitoring/logging for GDPR actions (requests, deletions, errors) for audit readiness.
If requirements exceed the module, plan a custom extension or broader compliance implementation.

Common pitfalls

Assuming the extension alone makes the whole business GDPR-compliant (policies/processes still matter).
Not testing real deletion/anonymization outcomes (data may remain in orders/exports/integrations).
Misconfiguring cookie consent so tracking runs before consent where it shouldn’t.
Ignoring multi-system data copies (CRM/email tools) that won’t be cleared by Magento-only actions.
Rolling out without clear internal ownership (who handles requests, response times, escalation).
Skipping compatibility checks (module/version mismatches cause broken flows).
Poor UX copy (“accept cookies”) that doesn’t match your policy language or legal basis.

Privacy is an important part of online shopping and today’s ecommerce solutions are obliged to follow international privacy regulations, such as GDPR. GDPR extension for Magento 2, provided by Magefan, is a powerful and advanced tool that can help online stores comply with complex rules of Internet data protection.

Why do you need GDPR extension for Magento 2?

Online activities across European Union are regulated by General Data Protection Regulation, or shortly GDPR. One of the key rights according to GDPR is the Right to be Forgotten, which means that users can delete all their personal information from your website if they want to. With the help of the GDPR extension, your store does not only protect your customer’s private data, but also allows them to gain full control over it.

Main features of Magento 2 GDPR extension

Removal of customer’s account. One of the key features the extension provides is the ability for a user to delete their account from your store, which gives them the right to control their personal data on your website.
Removal of the default billing address. The extension allows users to delete their names, addresses, and phone numbers, creating a higher level of trust between the online business and the customer.
Billing documents management. If a customer wants to remain anonymous, the extension will encode the user’s private data, including names, addresses, etc.
Restriction of cookies. Depending on the geographical location, cookies can be forbidden to follow the country’s regulations.

How does Magento 2 GDPR Extension work?

Below you can find an example of how you can implement the GDPR extension on your Magento website. This is a screenshot taken from the demo provided by the vendor.

Once the extension is installed, you should go to Admin Panel > Stores > Configuration >GDPR > Cookie Consent Notice section. There you can restrict cookie popup, depending on a visitor’s country.

Available for

Magento Open Source v.2.1, 2.2, 2.3
Magento Commerce v. 2.1, 2.2, 2.3

How much does the Magento 2 GDPR extension cost?

$75 for Magento Open Source and $275 for Adobe Commerce

Where to buy

Click to buy the extension

What to do if GDPR extension for Magento 2 doesn’t work for you?

If your store requires a similar but more advanced extension for GDPR compliance, we can make a custom one based on your requirements. If you want to find out more about this service, please, check out our Magento custom extension development services.

Please, consider reading: Top 20 free and paid Magento 2 extensions