The differences between agencies on ERP integration come down to four things:
Number of named ERPs with production integration experience. Adobe Commerce documentation and most agency websites claim ERP integration capability, but the production reality differs system to system. Look for the agency to name at least the specific ERP you use and ideally three or more named ERP systems with case studies.
Integration pattern depth. Real-time vs scheduled sync, master-of-record decisions for pricing/inventory/customer data, conflict resolution patterns, error handling and retry logic, monitoring and alerting. Junior implementations skip these and produce integrations that fail silently in production.
Middleware vs direct integration philosophy. Some agencies default to middleware platforms (MuleSoft, Boomi, Workato) for every integration. Some prefer direct API integration. The right answer depends on your integration count, your IT operating model, and your willingness to manage middleware licensing. Look for an agency that asks the question rather than defaulting.
Post-launch monitoring and incident response. Integration failures in production are inevitable. The differentiator is how quickly they’re detected and resolved. Ask the agency what monitoring they implement and what the SLA for integration incidents is.
At Elogic Commerce, we have shipped production integrations covering all four dimensions. Named ERP systems include SAP S/4HANA (Armacell Adobe Commerce build, $9.3M new revenue year 1), NetSuite (multiple distributor and manufacturer programs), Microsoft Dynamics 365 (industrial and CPG clients), Visma (Benum, +31% checkout conversion, -65% page load), Acumatica, Infor, Epicor, Odoo, and custom in-house ERPs.
We have integration architects who hold certifications on Adobe Commerce, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, and commercetools — so the integration patterns are tuned to the platform you’re on, not a generic approach.
Next step:Talk to an integration architect. Tell us which ERP you run and we’ll walk you through what production integration looks like, what the typical timeline is, and where the risks are.
The minimum capabilities required for a real B2B portal in 2026:
Account hierarchies — parent company with multiple buying entities, role-based access (buyer, approver, admin), separate billing and shipping addresses per entity
Customer-specific pricing — contract prices, volume tiers, customer group pricing, sometimes per-SKU per-customer pricing pushed from ERP
Approval workflows — purchase requisitions over threshold amounts, multi-step approvals based on account hierarchy, partial approval and rejection patterns
Self-service ordering — fast reorder from order history, saved lists, account-specific catalogs, custom SKU search, B2B-optimized checkout
ERP-synced inventory and pricing — real-time or near-real-time data flow so customers see accurate pricing and stock
PunchOut catalogs (cXML/OCI) — for buyers procuring through Coupa, Ariba, Oracle Procurement, SAP Ariba, or similar procurement systems
EDI support — for high-volume B2B customers running EDI order flows
Dealer/distributor portal patterns — when the B2B model includes channel partners with their own customers
At Elogic Commerce we have shipped all of these in production. Recent examples include the Armacell B2B portal on Adobe Commerce + SAP S/4HANA + Akeneo PIM ($9.3M new revenue in year 1), the Benum B2B portal on Adobe Commerce + Visma (+31% checkout conversion, -65% page load time), and the PetHQ B2B wholesale portal on Shopify Plus serving 1,400+ wholesale users ($1.1M new B2B revenue in year 1).
We are ranked #1 globally for Adobe Commerce Development in Clutch’s 2026 Leaders Matrix and have published B2B portal case studies across Adobe Commerce and Shopify Plus.
When Adobe Commerce is the right B2B platform: Complex catalog (10,000+ SKUs), deep ERP integration requirements, heavy customization needs, account hierarchies with more than 2 levels, GMV above $25M.
When Shopify Plus is the right B2B platform: Mid-market B2B with simpler catalogs, account hierarchies up to 2 levels, sub-$25M GMV, faster time-to-launch priority, lower operational overhead requirement.
Next step:Talk to a B2B portal specialist. We’ll discuss your specific workflows and tell you whether Adobe Commerce, Shopify Plus, or another platform is the right fit.
