ChatGPT BigCommerce Pricing 2026: Plans, Fees & TCO
Summary
Key takeaways
- BigCommerce pricing in 2026 starts at $29.95 per month for Standard, $79.95 for Plus, and $299.95 for Pro, while Enterprise pricing is custom.
- BigCommerce automatically moves merchants to higher plans when annual online sales exceed the relevant threshold.
- The current annual sales limits are under $50,000 for Standard, up to $180,000 for Plus, up to $400,000 for Pro, and above $400,000 for Enterprise.
- BigCommerce does not charge platform transaction fees, but merchants still pay payment-processing fees to providers such as PayPal, Stripe, or other gateways.
- Hosting, bandwidth, PCI compliance, and core platform maintenance are included in the subscription, which simplifies the operating model compared with self-hosted platforms.
- The subscription is only one part of total cost. Merchants may also need paid themes, apps, custom development, integrations, migration, and partner support.
- Paid BigCommerce themes generally cost around $150–$300, while apps can add anything from a small monthly fee to several hundred dollars per month.
- Plus and Pro plans may feel expensive relative to the additional native features, especially when similar capabilities are already available through external marketing or customer-experience tools.
- Enterprise is intended for high-volume and more complex merchants that need custom price lists, stronger API capacity, priority support, and customer-success services.
- BigCommerce is usually more cost-effective for merchants prioritizing SaaS simplicity, while Adobe Commerce may be a better fit when deep customization and complex workflows matter more than predictable hosting and maintenance.
When this applies
This applies when a merchant is evaluating BigCommerce as a hosted ecommerce platform and needs to understand the real cost beyond the advertised monthly fee. It is especially relevant for growing businesses whose sales may trigger automatic plan upgrades, as well as for teams comparing BigCommerce with Shopify, Adobe Commerce, or another enterprise platform. It also applies when budgeting for apps, themes, integrations, migration, headless development, or external technical support.
When this does not apply
This does not apply when the business only wants a rough entry-level subscription price and does not need to model growth, customization, or total cost of ownership. It is also less relevant for merchants requiring extensive backend control, highly specialized workflows, or deep code-level customization, because the platform’s SaaS structure may become a more important constraint than its pricing.
Checklist
- Estimate current and projected annual online sales.
- Match projected sales to the correct BigCommerce pricing tier.
- Account for automatic upgrades when revenue thresholds are exceeded.
- Compare monthly and annual billing options.
- Separate BigCommerce transaction fees from payment-processing fees.
- Select the required payment gateways and model their processing costs.
- Review which features are native to Standard, Plus, Pro, and Enterprise.
- Check whether abandoned cart, customer groups, stored cards, reviews, and filtering justify a higher plan.
- Estimate paid theme costs.
- List the apps required for marketing, shipping, search, loyalty, and operations.
- Map ERP, CRM, PIM, OMS, tax, and fulfillment integrations.
- Budget migration, redirects, SEO stabilization, and data validation.
- Define any custom checkout, storefront, or headless development requirements.
- Include ongoing developer or agency support in the operating budget.
- Test critical workflows during the free trial before committing.
Common pitfalls
- Treating the subscription fee as the complete cost of running the store.
- Ignoring revenue thresholds that can force an automatic plan upgrade.
- Confusing zero BigCommerce transaction fees with zero payment-processing fees.
- Choosing Plus or Pro without checking whether the additional features justify the price.
- Underestimating recurring app costs.
- Assuming paid themes require no customization or technical work.
- Delaying ERP, CRM, or fulfillment integration planning until after platform selection.
- Ignoring migration, redirect, and SEO recovery costs.
- Comparing BigCommerce and Adobe Commerce only by annual license price.
- Choosing a platform based on headline pricing rather than long-term operating fit.
Quick answer: BigCommerce pricing in 2026 starts at $29 per month when Core is billed annually, while Performance starts at $1,499 per month under an annual contract. The subscription is only one part of the budget. A realistic total must include GMV-based upgrades or overages, payment-provider fees, BigCommerce’s Open Payment Provider Fee, additional storefronts, B2B Edition, applications, design, development, migration, integrations, and support.
Important 2026 change: BigCommerce renamed its plans on June 1, 2026. Standard became Core, Plus became Growth, Pro became Scale, and Enterprise became Performance. The company also changed GMV thresholds and introduced an Open Payment Provider Fee for self-service plans. Older pricing guides that still use Standard, Plus, Pro, and Enterprise figures are no longer suitable for budgeting.
BigCommerce pricing plans in 2026
| Plan | Monthly billing | Annual billing | GMV rule | Open Payment Provider Fee | Additional storefronts | Support |
|---|---|---|---|---|---|---|
| Core | $39 per month | $29 per month, billed annually | Up to $30,000 trailing-12-month Inclusive GMV; automatically upgrades to Growth above the threshold | 2.0% of eligible order GMV processed through Open Payment Providers | $30 per month each, up to three additional storefronts | 24/7 chat and email; phone support is not included |
| Growth | $105 per month | $79 per month, billed annually | Up to $100,000 trailing-12-month Inclusive GMV; automatically upgrades to Scale above the threshold | 1.0% of eligible order GMV processed through Open Payment Providers | $50 per month each, up to five additional storefronts | 24/7 phone, chat, and email |
| Scale | $399 per month | $299 per month, billed annually | $33,333 monthly Inclusive GMV; 0.9% overage applies above the monthly cap; the account automatically moves to Performance at $2 million trailing-12-month GMV | 0.6% of eligible order GMV processed through Open Payment Providers | $100 per month each, up to eight additional storefronts | 24/7 phone, chat, and email |
| Performance | Contracted | Custom pricing starting at $1,499 per month, billed annually | Contracted. BigCommerce’s public 2026 update describes a $250,000 monthly Inclusive GMV level with a 0.6% overage, but the signed agreement controls the actual terms. | No separate Open Payment Provider Fee for contracted Performance terms | Contact sales | 24/7 phone, chat, and email; Customer Success and priority options depend on the contract and add-ons |
Sources: BigCommerce pricing and plan comparison and BigCommerce 2026 plan and pricing update.
BigCommerce uses Inclusive GMV to evaluate thresholds and fees. In its current documentation, this means gross order value after a 10% reduction. The number can therefore differ from the revenue or payment volume shown in a merchant’s own financial reports.
What changed in the 2026 BigCommerce pricing model?
| Previous name | Current name | Main pricing change |
|---|---|---|
| Standard | Core | The monthly price remains $39 or $29 with annual billing, but the GMV threshold moved from $50,000 to $30,000 and phone support is no longer included. |
| Plus | Growth | The monthly price remains $105 or $79 with annual billing, while the GMV threshold changed from $180,000 to $100,000. |
| Pro | Scale | The base price remains $399 or $299 with annual billing. Fixed GMV blocks were replaced by a continuous 0.9% overage above $33,333 in monthly Inclusive GMV. |
| Enterprise | Performance | The plan remains contractual, with published annual pricing starting at $1,499 per month. |
The 2026 update also introduced a BigCommerce fee for self-service stores using Open Payment Providers. This means the old statement that BigCommerce never charges a platform-level order fee is no longer accurate for every payment configuration.
How automatic upgrades and overages work
Core and Growth use automatic upgrades
Core is available while trailing-12-month Inclusive GMV stays at or below $30,000. Once the threshold is exceeded, BigCommerce can automatically move the store to Growth. Growth follows the same model at $100,000 and can automatically move to Scale.
Plan eligibility is evaluated from sales volume. A merchant can also choose a higher plan early when advanced features, support, or service options are required. Annual billing lowers the effective monthly rate, but it does not remove GMV eligibility rules.
Scale uses a monthly overage
Scale includes up to $33,333 in monthly Inclusive GMV. BigCommerce charges 0.9% on the amount above that monthly cap instead of moving the merchant through fixed revenue blocks.
Illustrative Scale calculation: if Inclusive GMV is $50,000 in one month, the over-cap amount is $16,667. The Scale overage is approximately $150 for that month:
($50,000 − $33,333) × 0.9% = approximately $150
This example excludes the subscription, payment processing, and Open Payment Provider Fee. If the same orders are processed through an Open Payment Provider, the separate 0.6% fee may also apply to the eligible GMV.
Performance uses contracted terms
Performance starts at $1,499 per month when billed annually, but the actual platform price, included GMV, overage, service level, storefronts, B2B Edition, and add-ons belong in the merchant contract. Do not use an unofficial “average enterprise price” as a substitute for a BigCommerce quote.
Before signing, request a pricing schedule that identifies:
- base annual platform fee;
- included Inclusive GMV or order volume;
- overage calculation;
- payment-provider treatment;
- included and additional storefronts;
- B2B Edition and Buyer Portal licensing;
- API and support entitlements;
- professional and success services;
- renewal, notice, and price-adjustment terms.
BigCommerce payment fees in 2026
There are two separate payment cost layers:
- Payment-provider processing fees. The gateway or processor charges for card, wallet, bank, or alternative-payment transactions.
- BigCommerce Open Payment Provider Fee. BigCommerce charges this additional fee on eligible orders processed through a provider outside its current Embedded Payment Provider program.
Embedded Payment Providers
Orders processed through a provider on BigCommerce’s current embedded list do not incur the additional BigCommerce order fee. The provider still charges its own processing fees. The embedded list can change, so verify the selected gateway on the current BigCommerce pricing page before calculating TCO.
Open Payment Providers
If an order is processed through an Open Payment Provider, BigCommerce applies the following fee to eligible order GMV:
- Core: 2.0%;
- Growth: 1.0%;
- Scale: 0.6%;
- Performance: governed by contracted terms.
BigCommerce states that offline and manually paid orders, including purchase orders, can be subject to the fee. This is especially important for wholesalers and B2B merchants that accept account payments, offline terms, or procurement orders.
Open Payment Provider Fee example
A Growth store has $80,000 in annual Inclusive GMV. Twenty-five percent of that GMV is processed through an Open Payment Provider:
$80,000 × 25% × 1.0% = $200 annual BigCommerce fee
The merchant would also pay the processor’s own fees on those transactions. If every order is processed through Embedded Payment Providers, the BigCommerce Open Payment Provider Fee is zero.
Which BigCommerce plan is the best fit?
| Plan | Best fit | Upgrade before the threshold when… | Main budget risk |
|---|---|---|---|
| Core | A new or low-volume store that needs standard ecommerce functionality and can operate with chat and email support | Customer groups, abandoned-cart tools, stored cards, phone support, or a higher GMV ceiling are operationally important | The $30,000 threshold and 2.0% Open Payment Provider Fee can make the cheapest subscription an expensive payment configuration. |
| Growth | An established B2C store needing segmentation, abandoned-cart recovery, persistent carts, stored cards, and phone support | The store needs advanced product filtering, more inventory locations, or expects to exceed $100,000 TTM GMV | The plan can automatically move to Scale as GMV grows. |
| Scale | A growing store needing stronger filtering, more locations, and a usage-based path above the base GMV allowance | Price Lists, advanced promotions, enterprise service, B2B Edition, or a negotiated commercial structure are required | Monthly GMV overage and the 0.6% Open Payment Provider Fee can both apply. |
| Performance | A high-volume, B2B, multi-storefront, headless, or integration-heavy program that requires contractual service and enterprise capabilities | The merchant needs contract-specific volume, support, B2B, storefront, API, or success-service terms | The published starting price does not represent the complete contract or implementation TCO. |
How much does BigCommerce B2B Edition cost?
BigCommerce does not publish a universal B2B Edition list price. The official B2B product page directs merchants to request a demo and speak with the B2B team. Budgeting should therefore use the actual quote rather than an agency estimate presented as a vendor fee.
BigCommerce B2B Edition can include buyer-portal, company-account, credit, quote, invoice, shared-list, reorder, role, approval, and sales-representative workflows. The platform fee is not the full B2B implementation cost.
Also budget for:
- Buyer Portal customization and branding;
- company, user, role, and account-hierarchy migration;
- customer-specific pricing and Price Lists;
- quotes, invoices, payment terms, and credit workflows;
- ERP, PIM, CRM, OMS, WMS, tax, payment, and shipping integration;
- PunchOut, EDI, or procurement connectivity where required;
- B2B search, quick order, shared lists, and reorder UX;
- data reconciliation, monitoring, and post-launch support.
See BigCommerce’s official B2B commerce overview. For implementation planning, use Elogic Commerce’s B2B ecommerce development and consulting services.
Costs not included in the BigCommerce subscription
- Payment-provider processing and currency-conversion fees
- Open Payment Provider Fee on affected self-service orders
- Scale or contracted Performance overages
- B2B Edition and contract-specific enterprise services
- Additional storefronts and regional storefront operations
- Premium themes and custom design
- Custom Stencil, headless, or composable frontend development
- Applications for search, subscriptions, reviews, loyalty, personalization, tax, fraud, returns, and marketing
- ERP, PIM, CRM, OMS, WMS, EDI, PunchOut, and middleware licenses
- Integration implementation, monitoring, retries, and reconciliation
- Product, customer, order, company, content, and SEO migration
- Product-data cleansing, media, copywriting, and localization
- Accessibility, performance, security, and cross-browser testing
- Launch, stabilization, training, and change management
- Support, maintenance, analytics, and continuous improvement
Use the ecommerce website development cost and TCO guide to separate the platform contract from discovery, design, development, integration, migration, QA, launch, and ownership.
Three BigCommerce total-cost-of-ownership scenarios
The scenarios below are transparent Elogic Commerce planning examples. They are not BigCommerce quotes, market averages, or promises. Payment processing, taxes, internal salaries, and revenue opportunity cost are excluded. Each scenario assumes that orders use Embedded Payment Providers, so no Open Payment Provider Fee is included.
| Scenario | Assumptions | One-time implementation | Annual platform or contract | Annual apps and middleware | Annual support and improvement | Illustrative three-year TCO |
|---|---|---|---|---|---|---|
| Growth B2C | One Growth storefront billed annually; customized theme; up to 10,000 SKUs; standard product and customer migration; email, reviews, and search apps; no ERP; embedded payments | $70,000 | $948 | $9,600 | $36,000 | $209,644 |
| Mid-market B2B | One Performance and B2B contract assumed at $60,000 per year for modeling only; one ERP and one PIM; Buyer Portal customization; company pricing, quotes, invoices, and account migration; embedded payments | $250,000 | $60,000 | $60,000 | $120,000 | $970,000 |
| Integration-heavy enterprise | Four regional storefronts; Performance, B2B, and enterprise services assumed at $180,000 per year for modeling only; headless frontend; ERP, PIM, OMS, CRM, tax, and search; complex migration; formal SLA; embedded payments | $650,000 | $180,000 | $240,000 | $300,000 | $2,810,000 |
The formula is:
Three-year TCO = implementation + 3 × (platform contract + apps and middleware + support and improvement)
Replace every assumed enterprise figure with the final BigCommerce proposal and third-party contracts. A payment setup using Open Payment Providers needs a separate GMV-based line.
BigCommerce vs Shopify Plus pricing
| Cost area | BigCommerce | Shopify Plus |
|---|---|---|
| Public platform starting point | Core starts at $29 per month billed annually. Performance starts at $1,499 per month billed annually. | $2,300 per month on a three-year term or $2,500 per month on a one-year term for standard setups; variable pricing can apply. |
| Volume model | Core and Growth automatically upgrade by trailing-12-month Inclusive GMV. Scale uses monthly overage. Performance is contractual. | Published flat starting fee, with a variable platform fee for more complex, higher-volume businesses. |
| Payment-provider platform fee | Embedded providers have no BigCommerce order fee. Open providers can add 2.0%, 1.0%, or 0.6% on self-service plans. | Third-party transaction fees are waived with Shopify Payments. A third-party primary processor adds 0.20% to Shopify. |
| Storefronts | Additional storefront pricing depends on plan; Performance is quoted. | One main store and nine expansion stores are included for one brand; additional stores are priced separately. |
| B2B | B2B Edition and enterprise terms require a quote. | Shopify Plus includes Plus-level B2B capabilities; implementation still depends on account pricing, procurement, and integration requirements. |
| Main pricing risk | GMV upgrades, Scale overage, Open Payment Provider Fee, B2B quote, and additional storefronts | Higher base subscription, variable fee, apps, payment configuration, expansion stores, and custom B2B or integration work |
Shopify pricing source: official Shopify Plus pricing. See Elogic Commerce’s Shopify Plus pricing and TCO guide for a detailed budget model.
BigCommerce vs Adobe Commerce total cost
| Cost area | BigCommerce | Adobe Commerce |
|---|---|---|
| License visibility | Public self-service prices and a Performance starting point are available; enterprise and B2B terms remain contractual. | Adobe uses a quote-based pricing model for Commerce products rather than one public universal list price. |
| Platform operations | Managed SaaS reduces direct infrastructure and core-platform maintenance responsibility. | Operational responsibility depends on the selected Adobe Commerce product and delivery model; application, extension, testing, and release ownership remain material. |
| Customization | Open APIs, Stencil, headless options, and B2B Edition provide flexibility within a managed SaaS model. | Greater application-level and B2B workflow flexibility, with more architecture, development, QA, and upgrade responsibility. |
| B2B fit | Strong fit for packaged company, buyer, quote, invoice, hierarchy, and sales-representative workflows when B2B Edition covers the requirement. | Strong fit for complex shared catalogs, negotiable quotes, requisitions, purchase-order approvals, custom workflows, and integration-heavy B2B. |
| Long-term risk | GMV pricing, provider fees, app dependencies, contract changes, and limits of the managed extension model | License quote, extensions, upgrades, infrastructure or cloud services, performance, security, and specialist-team ownership |
Adobe pricing source: official Adobe Commerce pricing. For a detailed implementation model, read the Adobe Commerce and B2B cost guide.
BigCommerce implementation cost
A straightforward theme-led BigCommerce launch and a multi-region B2B implementation are different project classes. The implementation estimate depends on design, catalog, migration, integrations, B2B, headless architecture, and support.
| Implementation class | Typical scope | Planning range | Planning timeline |
|---|---|---|---|
| Theme-led launch | One storefront, commercial theme, small catalog, standard payments, basic migration, and limited applications | $20,000–$60,000 | 2–4 months |
| Custom B2C implementation | Custom UX, search, several applications, substantial catalog migration, and one or two standard integrations | $60,000–$180,000 | 4–8 months |
| B2B Edition implementation | Buyer Portal, companies, roles, price lists, quotes, invoices, sales representatives, ERP/PIM integration, and company migration | $150,000–$400,000 | 6–12 months |
| Enterprise headless or multi-region | Several storefronts, headless frontend, complex integration, large migration, performance engineering, and formal support | $300,000–$750,000+ | 9–18+ months |
These are Elogic Commerce early planning ranges, not BigCommerce fees or market averages. A discovery phase should replace them with a work breakdown and assumptions.
Elogic Commerce provides BigCommerce development services for implementation, B2B Edition, headless storefronts, performance, and custom integrations.
BigCommerce migration and integration costs
Migration cost depends on more than the number of products. Established stores may need customers, companies, addresses, orders, price lists, categories, options, images, content, reviews, discounts, redirects, SEO metadata, and historical documents.
Integrations need a separate scope for each system and object:
- ERP product, customer, price, inventory, order, shipment, invoice, and return flows;
- PIM attributes, media, documents, localization, and publishing rules;
- CRM companies, contacts, ownership, quotes, and service information;
- OMS and WMS availability, allocation, fulfillment, and tracking;
- tax, payment, fraud, shipping, search, marketplace, EDI, and PunchOut services;
- queues, retries, duplicate prevention, monitoring, and reconciliation.
Review Elogic Commerce’s ecommerce migration services and ecommerce systems integration services before treating a connector subscription as the complete migration or integration cost.
How to reduce BigCommerce total cost
- Model GMV before choosing a plan. Include the next 12–36 months, seasonal peaks, and each storefront.
- Review payment-provider classification. Confirm which provider actually processes each order and whether it is embedded or open.
- Request one complete enterprise quote. Include Performance, B2B Edition, storefronts, services, support, and overage terms.
- Prefer native fit over app accumulation. Every application adds subscription, integration, performance, security, and upgrade considerations.
- Control storefront count. Use an additional storefront only when legal, commercial, brand, or experience requirements justify separate operations.
- Map systems before development. Decide where products, prices, customers, inventory, orders, and invoices are owned.
- Clean migration data early. Duplicate customers, inconsistent SKUs, missing URLs, and incomplete product attributes create expensive late rework.
- Test the riskiest workflow first. Validate account pricing, B2B quotes, checkout, ERP orders, or headless performance before scaling the build.
- Budget support before launch. Include monitoring, incidents, integrations, releases, platform changes, and continuous improvement.
- Compare three-year TCO. Subscription price alone is not a platform decision.
Use the Elogic Commerce ecommerce platform selector to compare BigCommerce with Shopify Plus, Adobe Commerce, Salesforce Commerce Cloud, and composable options based on the business model and operating requirements.
Frequently asked questions
How much does BigCommerce cost per month in 2026?
Core costs $39 monthly or $29 per month with annual billing. Growth costs $105 monthly or $79 with annual billing. Scale costs $399 monthly or $299 with annual billing. Performance uses custom pricing starting at $1,499 per month, billed annually. Prices exclude tax.
What happened to BigCommerce Standard, Plus, Pro, and Enterprise?
BigCommerce renamed the plans on June 1, 2026: Standard became Core, Plus became Growth, Pro became Scale, and Enterprise became Performance. GMV rules and payment-provider fees also changed.
Does BigCommerce automatically upgrade a plan?
Yes. Core can automatically upgrade to Growth above $30,000 trailing-12-month Inclusive GMV, and Growth can upgrade to Scale above $100,000. Scale uses a 0.9% overage above $33,333 monthly Inclusive GMV and can move to Performance at higher volume.
Does BigCommerce charge transaction fees?
BigCommerce charges no additional order fee when an Embedded Payment Provider processes the transaction. On self-service plans, an Open Payment Provider can create a separate BigCommerce fee of 2.0% on Core, 1.0% on Growth, or 0.6% on Scale. The payment provider’s own processing fees still apply.
How much is BigCommerce Performance?
BigCommerce publishes a Performance starting price of $1,499 per month, billed annually. The final contract can include different platform, GMV, overage, B2B, storefront, API, service, and support terms, so businesses should request a complete quote.
How much does BigCommerce B2B Edition cost?
BigCommerce does not publish one universal B2B Edition price. Request a quote that separates the platform, B2B Edition, Buyer Portal, additional storefronts, services, and support. Implementation, ERP integration, company migration, pricing, quote, and procurement workflows are additional project costs.
Is BigCommerce cheaper than Shopify Plus?
BigCommerce has a lower public entry price and Performance starts below Shopify Plus’s published base fee. The final result depends on GMV, payment-provider fees, storefronts, B2B, applications, and implementation. A high Open Payment Provider share can materially increase BigCommerce cost, while Shopify Plus has a higher base subscription and different payment and store terms.
Is BigCommerce cheaper than Adobe Commerce?
BigCommerce often has lower implementation and operating responsibility when its managed platform and B2B Edition fit the requirements. Adobe Commerce can require a larger engineering and ownership budget but provides deeper application and workflow control. Compare the complete three-year scope rather than public subscription prices.
What is included in BigCommerce hosting?
BigCommerce is a managed SaaS platform, so the subscription covers core platform hosting, bandwidth, security infrastructure, and platform operation. It does not include premium applications, custom development, external services, integrations, migration, or ongoing agency support.
How much does a BigCommerce implementation cost?
Elogic Commerce’s early planning ranges start around $20,000–$60,000 for a theme-led launch, $60,000–$180,000 for a custom B2C implementation, $150,000–$400,000 for B2B Edition, and $300,000–$750,000 or more for enterprise headless or multi-region work. These ranges require discovery before they become a project estimate.
Budget BigCommerce as a commerce system, not a subscription
BigCommerce can offer a predictable managed-platform foundation, but the 2026 model makes GMV, payment-provider choice, B2B terms, and storefront count part of the commercial architecture. The correct budget connects the vendor contract to implementation, integrations, migration, and ownership.
Elogic Commerce can review your BigCommerce quote, validate platform fit, model three-year TCO, and deliver implementation or migration with the required B2B and integration controls.
For post-launch ownership, review ecommerce support and maintenance services.
Get in Touch
Looking for a partner to grow your business? We are the right company to bring your webstore to success.