Address all your technical issues that prevent your website from growing. We provide Magento ecommerce support services to help Magento 2 website owners get the most of online commerce.
Technical problems cost businesses money. To avoid these problems, Magento online stores need to be maintained continually. Our Magento support company does exactly that. With our Magento website support, you get a fixed number of monthly developer hours to troubleshoot technical problems, install the latest security patches, develop new functionality, and everything in between.
Over the past 10 years, our Magento developers built more than 70 online commerce projects. Most of our clients stay with us to get Magento website support even after their site goes live.
If you have other questions which are not included in this list, please contact us. We'll provide you with all the necessary information within one work day.
Before we start our collaboration we will analyze your scope of work and give you a quote for this scope. If you exceed the number of hours specified in your package, we will increase our scope of work and bill you according to how much extra support time is accumulated.
Yes! We offer project management free of charge.
We can use any task tracking software that you feel comfortable working with. Most often we manage our tasks in Jira or Trello.
Yes, we support Magento 1 and Magento 2 ecommerce platforms.
We can help with choosing a support package. We'll do a preliminary audit and advise on what services you need to keep your store running.
Yes sure. We often collaborate with development teams on our client's side.
Yes, we accomplish support tasks on demand for all our clients.
No. Any unused hours expire at the end of the billing cycle in question.
We have an in-house team of certified Magento 2 experts to provide Magento site support. We assign a dedicated account manager to every project.
You can hire us full-time or part-time. We accept monthly and hourly payments.
We have been building Magento projects for more than 10 years now.
You will communicate directly with your Magento developers via Skype, Slack or other tools.
Elogic is a certified Magento Solutions Partner with 50+ certified professional Magento developers in-house.
If we experience an issue at any time, Elogic Commerce is accessible and quickly handles the problem.
They only accept jobs that they know that they can do, and are good at managing expectations.
The team's general technical knowledge and Magento expertise distinguish them from other providers.
