Adobe Commerce SaaS vs PaaS, On-Premise and Optimizer: 2026 Decision Guide, category: Platform comparisons.

Adobe Commerce SaaS vs PaaS, On-Premise and Optimizer: 2026 Decision Guide, category: Platform comparisons.

Ecommerce for B2B
21 min read Published: Last Updated:
Ecommerce for B2B
Adobe Commerce SaaS vs PaaS: 2026 Guide

SHORT ANSWER

Adobe Commerce SaaS is Adobe Commerce as a Cloud Service (ACCS), a versionless platform. Adobe runs the application, and you extend it through APIs and App Builder only. PaaS (Adobe Commerce on Cloud) and on-premises keep full PHP control, but you must upgrade them. Optimizer adds a SaaS storefront to a backend you already run. Elogic Commerce matches the choice to your customization depth and your Cloud deadline.

Key takeaways

  • Adobe sells four options: ACCS (SaaS), Adobe Commerce on Cloud (PaaS), Adobe Commerce on-premises and Adobe Commerce Optimizer (ACO). ACO is a SaaS layer over an existing backend. Adobe introduced ACCS and ACO in June 2025.
  • On ACCS, all custom logic runs out of process through App Builder, events, webhooks and API Mesh. PHP modules, Luma themes and Magento Marketplace PHP extensions do not move over.
  • From June 1, 2027, Adobe will suspend traffic to Cloud environments that still run 2.4.4 or 2.4.5. For 2.4.6 and 2.4.7, the date is June 1, 2028.
  • The first Cloud dependency deadline is October 30, 2026, for MariaDB 10.5 or older, Elasticsearch and RabbitMQ 3.9 or older.
  • The ACCS base license includes 250,000 SKUs, 1,000 catalog updates per minute (up to 100,000 per day), and one production and two sandbox environments. HIPAA is not currently available on SaaS.
  • Adobe states that it has no end-of-support plans for PaaS. An upgrade to 2.4.8 or 2.4.9 is a valid path, but it does not stop future upgrade obligations.

This guide is for Adobe Commerce merchants who must select a deployment model before their next Cloud deadline. The Adobe Commerce development team at Elogic Commerce, whose Adobe partnership status is Adobe Commerce Silver Solution Partner, wrote it from Adobe’s current documentation, product descriptions and lifecycle policy.

What are the four Adobe Commerce deployment options in 2026?

Adobe Commerce has four deployment options: Adobe Commerce as a Cloud Service (SaaS), Adobe Commerce on Cloud (PaaS), Adobe Commerce on-premises and Adobe Commerce Optimizer. Optimizer adds a SaaS storefront and catalog layer to a backend that you already run. Elogic Commerce compares them by who upgrades, where custom code runs and what you must rebuild.

OptionModelWho runs whatWhere custom code runsUpgradesStorefront
Adobe Commerce as a Cloud Service (ACCS)SaaS, multi-tenantAdobe runs the application, infrastructure and updatesOut of process: App Builder, API Mesh, events, webhooks, Admin UI SDKAutomatic and versionless; 30 days in sandbox firstEdge Delivery Services; Luma not supported
Adobe Commerce on CloudPaaS, single-tenantAdobe hosts; you manage patches, code, extensions and service versionsIn process (PHP) and out of processManual; you plan and run each upgradeLuma, Hyvä, PWA Studio, custom headless, or EDS with ACO
Adobe Commerce on-premisesSelf-hostedYou or your host run everythingIn process and out of processManualAny
Adobe Commerce Optimizer (ACO)SaaS layerAdobe runs storefront delivery, catalog, search and recommendations; your backend staysYour backend and App BuilderAutomatic for the ACO layerEDS, or your own frontend with ACO Headless

Table 1. Adobe Commerce deployment options compared. Sources: Adobe feature comparison, migration overview and product descriptions. Compiled by Elogic Commerce, September 2026.

Adobe calls ACCS the recommended long-term destination for all Adobe Commerce on Cloud customers. In March 2026, Adobe also stated that it has no end-of-support or end-of-life plans for Adobe Commerce on Cloud. Both statements are true at the same time: PaaS stays, but its upgrade obligations stay too.

In this guide, “on-premises” means any self-hosted Adobe Commerce installation. Many teams call it “on-premise”.

What is Adobe Commerce SaaS (Adobe Commerce as a Cloud Service)?

Adobe Commerce as a Cloud Service is the SaaS edition of Adobe Commerce. Adobe manages the core application, infrastructure, security patches and upgrades, and you cannot change the core code. You extend it with App Builder, API Mesh, events, webhooks and the Admin UI SDK, and you sell through the Edge Delivery Services storefront. Elogic Commerce calls it the no-upgrade option.

  • Updates. Adobe sends in-app notices for new releases. You get 30 days to test them in a sandbox before Adobe applies them to production. Adobe guarantees backward compatibility for customizations that follow the API-first extensibility model.
  • Availability. Adobe states 99.9% availability. One instance supports B2B and B2C, several brands and several regions.
  • Environments. The base license includes one production and two sandbox environments. Sandboxes are available only in North America, and you cannot change the region of an instance after you create it.
  • Included services. Commerce Admin, the EDS storefront, Catalog Service, Live Search, Product Recommendations, Payment Services and Product Visuals powered by AEM Assets.
  • B2B. Core B2B features, such as company management and quotes, come pre-installed.
  • Not supported. Luma storefronts, in-process PHP customization, Magento Marketplace PHP extensions, native search index customization, custom email types and HIPAA.

For the frontend side of this choice, see our guide to headless Adobe Commerce.

How do SaaS and PaaS compare, feature by feature?

PaaS gives you full control: PHP code, a custom data model, native search tuning, full email customization and HIPAA. SaaS removes upgrades and infrastructure work, but it limits you to out-of-process extensions, custom attributes, standard email templates and third-party search tuning. Elogic Commerce recommends that you map each gap to an App Builder app or a managed service before you commit to a migration.

AreaAdobe Commerce on Cloud (PaaS)Adobe Commerce as a Cloud Service (SaaS)
Feature and security updatesManual upgrades and patches; Adobe lists six patch releases and one minor release per yearAutomatic, versionless
HostingSingle-tenantMulti-tenant
ScalingHorizontal auto-scaling on scaled architecture; vertical auto-scaling of the web tier in early accessFull auto-scaling across the stack
ObservabilityNew Relic includedAdobe-managed; OpenTelemetry for App Builder apps and RUM for the storefront; New Relic not included
CDNFastly includedManaged edge CDN; bring-your-own CDN supported
ComplianceSOC 2, PCI, ISO, HIPAASOC 2, PCI, ISO, GDPR; HIPAA not currently available
SLA99.99% infrastructure, 99.9% application (Managed Services)99.9% infrastructure and application
Hosting regionsAzure (24 locations), AWS (22), GCP (8, not standard)Global; production regions on request; sandboxes in North America only
Admin customizationPHP customization and theming, or App BuilderApp Builder only
Extensibility modelIn process (PHP) and out of processOut of process only
Web APIsNative REST and GraphQL extensibility, plus API MeshAPI Mesh with custom resolvers
Data modelComplete customizationCustom attributes for core and B2B entities
TechnologiesCSS, CLI, HTML, JS, PHP, XMLCSS, CLI, HTML, JS, Node.js
App marketplaceMagento Marketplace (PHP) and Adobe ExchangeAdobe Exchange (App Builder apps) only
SearchNative search customizationNeeds third-party solutions
EmailFull email customizationStandard templates only
Custom data storageDatabase, file, cache and queueApp Builder state library (file only); App Builder Database in early access
Content and URLsCMS, Page Builder, URL rewritesStorefront Builder
MerchandisingContent staging, Visual MerchandiserCatalog Service
B2BFull B2B features after installationCore B2B features pre-installed
ExperimentationAdd-on for some tiersNative A/B testing

Table 2. Adobe Commerce SaaS vs PaaS. Source: Adobe “Feature comparison”, updated September 11, 2026. Compiled by Elogic Commerce.

One row has a direct SEO effect. On SaaS, Storefront Builder replaces the Admin CMS, Page Builder and URL rewrites, and redirects move to the storefront layer. Edge Delivery Services allows up to 100,000 redirects per site and no wildcard rules, so plan the redirect map before the migration, not after.

Matrix of responsibilities. On SaaS, Adobe runs hosting, platform services, upgrades and patches, and you build custom code in App Builder. On PaaS, Adobe hosts and you run upgrades and apply patches. On-premises, you run everything.
Figure 1. Who runs what: SaaS, Optimizer, PaaS and on-premises. Matrix: Elogic Commerce.

What is Adobe Commerce App Builder?

Adobe Developer App Builder is Adobe’s serverless extensibility platform. On Adobe Commerce, it runs custom logic outside the core application and connects through events, webhooks and APIs. On SaaS, it is the only way to extend Commerce. Elogic Commerce recommends that you scope App Builder work first in an ACCS migration plan, because Adobe calls it typically the most significant engineering effort.

App Builder for Adobe Commerce has these main parts:

  • Adobe I/O Runtime for serverless actions.
  • API Mesh, which combines several APIs into one GraphQL endpoint.
  • Adobe I/O Events and Commerce webhooks, which react to Commerce events or change a process in real time.
  • The Admin UI SDK, which adds pages and menus to the Commerce Admin.
  • Starter kits for integrations and for checkout, including out-of-process payment and shipping methods.
  • App Builder Database, in early access, for custom data.
EntitlementPer pack, per year
I/O Runtime6 million GB-seconds
Custom events24 million
CDN10 TB network egress
Cloud file storageUp to 1 TB
Key-value storageUp to 10 GB, with up to 1 TB data transfer per month
Database storageUp to 40 GB

Table 3. App Builder entitlements per pack. Source: Adobe Developer App Builder product description, effective March 9, 2026.

Adobe adds App Builder packs automatically for Adobe Commerce on Cloud customers. Self-hosted customers can buy packs. For ACCS, your Sales Order sets the number of packs, and Adobe configures App Builder with each instance. Adobe does not offer App Builder trials.

PaaS pattern (in process)SaaS pattern (out of process)
Plugin or observer on order placementCommerce event and an App Builder action
Custom checkout validationSynchronous webhook and an App Builder action
Custom payment or shipping methodOut-of-process payment or shipping method from the checkout starter kit
Custom Admin grid or pageAdmin UI SDK
Custom GraphQL resolverAPI Mesh custom resolver
Custom database tableApp Builder Database (early access) or an external store
ERP or PIM sync as a cron jobApp Builder actions and the integration starter kit

Table 4. What replaces in-process PHP on SaaS. Elogic Commerce mapping based on Adobe extensibility documentation.

Most rows in this table are rebuilds of existing modules, so treat them as Magento extension development, not as configuration. The ERP and PIM rows are systems integration work and need the same testing as the original integration project.

What limits apply to Adobe Commerce SaaS and Optimizer?

The ACCS base license includes 250,000 SKUs, 100 catalog variations, and 1,000 catalog updates per minute, up to 100,000 per day. It also includes one production and two sandbox environments and 1 TB of storefront storage. Optimizer adds hard ceilings such as 50 catalog sources and 10,000 variants per product. Elogic Commerce recommends that you test these numbers against your peak catalog updates.

LimitACCS baseACO baseCan you add more?
SKUs250,000250,000 per catalog sourceYes, with SKU packs (see note 1)
Catalog ingestion1,000 updates per minute, up to 100,000 per day1,000 updates per minute, up to 100,000 per dayYes, with 5K or 10K per minute packs (see note 2)
Catalog variations (catalog views multiplied by price books)100100Yes, in packs of 100
Catalog sourcesNot published50No
Product payloadNot published200 KBNo
Variants per productNot published10,000No
Environments1 production, 2 sandbox1 production, 2 sandbox per instanceYes
Storefront storage1 TB1 TB (not in ACO Headless)Not stated
Storefront content requestsSet in the Sales OrderSet in the Sales OrderYes, in packs of 1 million per month
Product Visuals2 power users, 2 collaborators, 1 TB2 power users, 2 collaborators, 1 TBNot stated

Table 5. Base limits of ACCS and ACO. Sources: Adobe product descriptions (effective October 13, 2025) and ACO limits and boundaries. Compiled by Elogic Commerce.

Note 1: Adobe’s product descriptions list SKU packs of 10,000 SKUs, and the Optimizer limits page lists packs of 100,000 SKUs. Confirm the pack size in your Sales Order. Note 2: The Optimizer limits page documents 500,000 updates per day for the 5K pack and 1 million per day for the 10K pack. The ACCS product description lists the same pack names.

Two licensing details surprise many teams. First, one storefront content request is one page view or five API calls, and JSON calls from a headless frontend count. Second, if you use your own CDN, you must send Adobe an auditable usage report every six months. Without the report, Adobe can calculate usage from origin logs with an assumed 95% cache rate.

What does the June 1, 2027 Cloud enforcement mean?

From June 1, 2027, Adobe will stop maintaining Adobe Commerce on Cloud environments that run unsupported versions. Adobe will suspend their traffic, so the storefront goes offline, and it can then decommission the environment and delete its data. Stores on 2.4.4 or 2.4.5 must upgrade or move to SaaS by that date. Elogic Commerce advises Cloud merchants to start now.

ReleaseGeneral availabilityEnd of standard supportEnd of extended supportEnd of security-only periodCloud enforcement
2.4.9May 12, 2026May 31, 2029To be announcedNot applicableTo be announced
2.4.8April 8, 2025May 31, 2028To be announcedNot applicableTo be announced
2.4.7April 9, 2024May 31, 2027May 31, 2028Not applicableJune 1, 2028
2.4.6March 14, 2023August 11, 2026August 31, 2027May 31, 2028June 1, 2028
2.4.5August 9, 2022August 12, 2025August 11, 2026May 31, 2027June 1, 2027
2.4.4April 12, 2022April 12, 2025April 14, 2026May 31, 2027June 1, 2027

Table 6. Adobe Commerce lifecycle and Cloud enforcement dates. Source: Adobe Commerce lifecycle policy, updated September 18, 2026.

Timeline chart of support windows for Adobe Commerce 2.4.4 to 2.4.9. Cloud enforcement is June 1, 2027 for 2.4.4 and 2.4.5 and June 1, 2028 for 2.4.6 and 2.4.7. The first dependency deadline is October 30, 2026.
Figure 2. Adobe Commerce 2.4.x support windows and Cloud enforcement dates. Chart: Elogic Commerce.
DependencyCurrent versionUpgrade toDeadline
MariaDB or Galera10.5 and older10.6 or newerOctober 30, 2026
ElasticsearchAny versionOpenSearch 2.19 (2.4.4, 2.4.5) or OpenSearch 3 (2.4.6 and newer)October 30, 2026
RabbitMQ3.9 and older3.13 or newerOctober 30, 2026
PHP8.1 and older8.2 or newerMay 31, 2027
MariaDB or GaleraNewer than 10.5, older than 10.1110.11 or newerMay 31, 2027
OpenSearch1.x2.19 (2.4.4, 2.4.5) or 3 (2.4.6 and newer)May 31, 2027
Redis5 and olderValkey 8 or newerMay 31, 2027
RabbitMQNewer than 3.9, older than 3.134.3 or newerMay 31, 2027

Table 7. Cloud dependency deadlines. Source: Adobe “Required actions and deadlines to secure Commerce environments”, updated September 18, 2026.

  • Adobe upgrades these services for you through a support ticket. Open the ticket at least 30 days before your deadline.
  • Elasticsearch to OpenSearch and Redis to Valkey are changes of software, not version upgrades. Custom code and extensions can need changes.
  • PHP 8.2 reaches end of life on December 31, 2026. Adobe flags a PCI compliance risk for stores that stay on it.
  • The enforcement applies to Adobe Commerce on Cloud versions 2.4.4 to 2.4.9. It does not apply to ACCS or to on-premises deployments.
  • If a Cloud environment stays non-compliant after traffic suspension, Adobe may terminate the service. Decommissioning deletes all data, environments and branches permanently.

Track your own dates in the Commerce Platform Upgrade Risk Tracker. The What Is Magento guide explains the editions and the enforcement policy in more detail. If you only need the upgrade, a Magento support and maintenance retainer covers the 2.4.9 upgrade, security patches and the dependency tickets.

Should you upgrade PaaS or move to SaaS?

Upgrade PaaS to 2.4.9 if your checkout, pricing or data model depends on PHP modules, or if you need HIPAA. Move to SaaS if your custom logic already runs through APIs and you want to stop upgrade projects. The Elogic Commerce SaaS Readiness Score below turns this decision into ten yes-or-no questions.

An upgrade to 2.4.9 resets the clock but does not stop it. Standard support for 2.4.9 ends on May 31, 2029.

Elogic Commerce SaaS Readiness Score

Answer each question. Give one point for each “yes”.

#QuestionA “yes” means
1Do your checkout, pricing and promotion rules use standard Adobe Commerce features, or do they already run outside the application?Less PHP to rebuild
2Do your ERP, PIM, OMS and CRM integrations already use APIs or middleware?Integrations move with less rework
3Is your catalog below 250,000 SKUs, or can you license more?The catalog fits the base license
4Do you make fewer than 100,000 catalog updates per day, or can you license a faster ingestion rate?No throttling
5Can you accept standard transactional email templates?No custom email types needed
6Can you use Live Search or a third-party search tool instead of a custom search index?No native search changes needed
7Can your business run without HIPAA on the commerce platform?The SaaS compliance scope fits
8Can your custom data move to App Builder storage or an external database?No in-process tables needed
9Are you ready to rebuild the storefront on Edge Delivery Services?Luma, Hyvä and PWA Studio do not move over
10Does your team, or your partner, have JavaScript, Node.js and App Builder skills?You can build and run out-of-process apps

Table 8. Elogic Commerce SaaS Readiness Score (10 questions).

Read your score:

  • 8 to 10: SaaS-ready. Plan the ACCS migration and start with Adobe’s Migration Assessment Tool.
  • 4 to 7: Hybrid. Upgrade PaaS to 2.4.9 now, add Optimizer for the storefront and move logic to App Builder over time. Calculate the score again in 12 months.
  • 0 to 3: Stay on PaaS or on-premises. Upgrade to 2.4.9 and reduce in-process PHP code before the next release line.
Decision flow. If you must control infrastructure, choose on-premises. If checkout, pricing or the data model depends on in-process PHP, or you need HIPAA, upgrade PaaS to 2.4.9. Otherwise, a SaaS Readiness Score of 8 to 10 means migrate to Adobe Commerce as a Cloud Service.
Figure 3. Adobe Commerce deployment decision flow, 2026. Flow: Elogic Commerce.

If the answers are unclear, an Adobe Commerce (Magento) consulting engagement or a Magento code audit gives you the module inventory that the questions need. To check team capacity for the deadline, use the Capacity Gap Assessment.

What is Adobe Commerce Optimizer, and when does it make sense?

Adobe Commerce Optimizer is a SaaS layer on top of a commerce backend that you already run. It adds an Edge Delivery Services storefront, Catalog Service, Live Search, Product Recommendations and catalog views. It makes sense when the storefront is the problem and the backend is healthy, because checkout stays where it is. Elogic Commerce sees it as the lowest-risk first step toward SaaS.

  • Connector. The Adobe Commerce Optimizer Connector syncs catalog and pricing from Adobe Commerce on Cloud or on-premises, and Adobe Commerce stays the system of record. The base rate is up to 1,000 products and 50,000 prices per minute. The connector sends feeds in one thread, and the ingestion API accepts up to two requests per second.
  • Other backends. A Commerce Salesforce Connector, built on App Builder, syncs Salesforce Commerce Cloud B2C catalog and price data into Optimizer. The Data Ingestion API accepts catalog data from any source, and you can connect a third-party cart and checkout through API Mesh and App Builder.
  • Catalog model. Catalog views and policies replace the website, store and store view model. This helps multi-brand, multi-region and dealer-specific catalogs.
  • Headless option. The Optimizer Headless package leaves out the EDS storefront, so you can use your own frontend.
  • Pricing and B2B. Optimizer is priced by GMV tiers, and you report your GMV to Adobe each year. On PaaS, B2B drop-ins need the Storefront Compatibility B2B Package, so confirm the B2B scope with Adobe before you sign.

Elogic Commerce expects most storefront work on Optimizer to carry forward to ACCS, because both use the same storefront and merchandising services. The connector setup does not carry forward. For a storefront-first plan, see our headless ecommerce development service.

When does on-premises still make sense?

On-premises fits when you must control the infrastructure, the data location or the network access. It also fits when your customization goes deeper than any managed option allows. You carry hosting, patching, dependency upgrades and PCI scope. The June 1, 2027 enforcement does not apply to on-premises, but Adobe’s lifecycle dates do. Elogic Commerce recommends it only with a named owner for patching.

  • Adobe Commerce on-premises. Licensed by a pricing level (GMV, AOV or order limit) in the Sales Order. You get Adobe Commerce features such as B2B, content staging and the GraphQL Application Server.
  • Magento Open Source. No license fee and the same release lines. Adobe’s extended support provisions are for Adobe Commerce customers only.
  • Mage-OS. A community distribution of Magento Open Source. Mage-OS 3.2.0 (July 14, 2026) tracks Magento Open Source 2.4.9 and includes Adobe’s isolated security patch from July 2026.

If an on-premises store carries years of unpatched custom code, start with ecommerce rescue and stabilization before you plan the upgrade.

What does a PaaS to SaaS migration involve?

A PaaS to SaaS migration rebuilds four areas. Customizations move to App Builder, and the storefront moves to Edge Delivery Services. Data moves through the Commerce Data Migration Service, and integrations move to SaaS patterns. Adobe starts each migration with an AI-assisted assessment. Elogic Commerce recommends that you add an SEO and URL plan, because URL rewrites and Luma pages do not carry over.

  1. Assess. The Migration Assessment Tool makes an inventory of modules, extensions, integrations, database schema and custom tables. It maps each capability to an ACCS equivalent and scores the complexity.
  2. Modernize the application and migrate data. The Commerce Developer Agent and the Commerce Developer MCP turn the approved plan into App Builder scaffolding. The Commerce Data Migration Service extracts, loads and verifies the core catalog, customer and order data.
  3. Modernize the storefront. Rebuild it on Edge Delivery Services with the boilerplate, drop-ins and blocks.
  4. Cut over and operate. Only the final data-moving stages need a maintenance window.

Adobe provides these migration tools at no cost. Data in custom tables from third-party extensions does not migrate automatically and needs custom tooling. Add these checks to the Adobe plan:

  • A URL inventory and redirect map, because URL rewrites do not carry over.
  • An email template review, because SaaS supports standard templates only.
  • A search review, because native search index changes are not available.
  • An observability setup: OpenTelemetry for App Builder apps, RUM for the storefront and your own New Relic account if you need it.
  • A content request forecast for the storefront license.

In practice, a move to SaaS is a replatforming project, even though the product name stays the same.

Result example: for Zep, Elogic Commerce built an Adobe Commerce Cloud B2B platform with Epicor ERP integration. In the first year, 31% of B2B orders moved to digital channels, and manual order processing decreased by 27% (Zep case study).

How much does each Adobe Commerce option cost?

Adobe does not publish list prices for any edition. ACCS and Adobe Commerce licenses use GMV and AOV tiers or order limits in the Sales Order, and Optimizer uses GMV tiers. The real cost differences come from upgrades, infrastructure, add-on packs and rebuild effort. Elogic Commerce recommends a three-year total cost model for each option before you decide.

Cost driverACCSOptimizer on PaaSPaaSOn-premises
License basisGMV and AOV tiers or order limitGMV tiers, plus your backend licensePricing level in the Sales OrderGMV, AOV or order limit; Magento Open Source is free
Upgrade projectsNone (versionless)Backend upgrades continueEach release line; monthly isolated security fixesSame as PaaS
Infrastructure and dependenciesAdobeAdobe for the ACO layer; backend as todayAdobe hosts; you request dependency upgradesYou own all of it
Add-on packsSKUs, ingestion, content requests, App Builder, environmentsThe same packs for ACOApp Builder packs beyond the included capacityApp Builder packs if you use it
One-time rebuildStorefront, App Builder apps, integrations, dataStorefront onlyNoneNone
Team skillsJavaScript, Node.js, App BuilderFrontend team and your current PHP teamPHP (Magento)PHP (Magento) and infrastructure

Table 9. Cost drivers by deployment option. Elogic Commerce analysis of Adobe product descriptions and the feature comparison, September 2026.

Use the Adobe Commerce Team Cost Calculator for the team line and our ecommerce development cost breakdown for the project line. If the deadline is close and your team is small, hire Magento developers for the upgrade window.

Frequently asked questions

What is Adobe Commerce Cloud?

Adobe Commerce Cloud usually means Adobe Commerce on Cloud, the PaaS edition: Adobe hosts it, and you manage the code, patches and upgrades. The SaaS edition has a different name, Adobe Commerce as a Cloud Service. On SaaS, Adobe runs the application and upgrades it for you.

Is there a SaaS version of Magento?

Yes. Adobe Commerce as a Cloud Service is the SaaS edition of Adobe Commerce, which is built on Magento. Adobe introduced it in June 2025. Magento Open Source stays a self-hosted product without a SaaS edition.

Is Adobe Commerce the same as Magento?

Adobe Commerce is the paid edition of the Magento platform. Magento Open Source is the free edition. Adobe Commerce is available as SaaS, PaaS and on-premises, and Magento Open Source runs on-premises or with a hosting provider.

Is Adobe ending Adobe Commerce on Cloud (PaaS)?

No. In March 2026, Adobe stated that it has no end-of-support or end-of-life plans for Adobe Commerce on Cloud. Each release line still has its own lifecycle and, on Cloud, an enforcement date.

Does Adobe Commerce charge transaction fees?

Adobe does not publish a per-transaction fee for the Commerce license. Your pricing level depends on GMV and AOV tiers, or on an order limit, in your Sales Order. Optimizer uses GMV tiers. Payment providers charge their own fees.

Can I install Magento Marketplace extensions on Adobe Commerce as a Cloud Service?

No. Adobe Commerce as a Cloud Service runs App Builder apps from Adobe Exchange only. PHP extensions from the Magento Marketplace do not run on it.

Does Adobe Commerce as a Cloud Service support Luma or Hyvä?

No. It does not support Luma storefronts, and it accepts only out-of-process extensions, so PHP themes such as Hyvä cannot run on it. Use the Edge Delivery Services storefront or a custom frontend on the APIs.

Is HIPAA available on Adobe Commerce as a Cloud Service?

Not at the time of writing. Adobe’s feature comparison, updated September 11, 2026, lists HIPAA for PaaS but not for SaaS.

What happens if a Cloud store misses June 1, 2027?

Adobe will suspend traffic to the environment, so the storefront goes offline. If the environment stays non-compliant, Adobe may terminate the service and permanently delete all data, environments and branches.

How do I upgrade Adobe Commerce on Cloud?

Generate an upgrade compatibility report with the Site-Wide Analysis Tool. Open a support ticket at least 30 days before your deadline so that Adobe can upgrade PHP, MariaDB, OpenSearch, Valkey and RabbitMQ. Upgrade and test a non-production environment first. Then upgrade production to 2.4.9.

How is Adobe Commerce App Builder licensed?

In packs per year. Each pack includes 6 million GB-seconds of runtime, 24 million custom events, 10 TB of CDN egress and up to 40 GB of database storage. Adobe adds one or several packs automatically for Adobe Commerce on Cloud customers.

Is there an official migration tool from PaaS to SaaS?

Yes. Adobe provides the Migration Assessment Tool, the Commerce Developer Agent and MCP, and the Commerce Data Migration Service at no cost. Data from third-party extension tables needs custom tooling.

How Elogic Commerce helps

Elogic Commerce’s Adobe partnership status is Adobe Commerce Silver Solution Partner. The company has 200+ specialists and 500+ projects since 2009. Clients rate Elogic Commerce 5.0 across 64 Clutch reviews. Its compliance credentials are ISO 27001 · SOC 2 Type II · ISO 9001.

  • Upgrade to 2.4.9 on PaaS, with the dependency tickets for October 30, 2026 and May 31, 2027.
  • ACCS migration: assessment review, App Builder apps, the Edge Delivery Services storefront, data migration and SEO parity.
  • Optimizer storefronts on an existing Adobe Commerce backend.
  • Team extension for the upgrade window.

Result example: for Armacell, Elogic Commerce built a B2B self-service portal on Adobe Commerce with SAP S/4HANA and PIM integration. Order approvals became 5 times faster, and manual orders decreased by 40% (Armacell case study).

To test the options against your own store, start with a platform selection and architecture assessment.

PLAN YOUR 2027 CLOUD DEADLINE WITH ELOGIC COMMERCE

Sources and methodology

From September 20 to September 29, 2026, Elogic Commerce reviewed Adobe documentation, Adobe product descriptions, the Adobe Commerce lifecycle policy and vendor sources. Search data comes from Ahrefs (US, September 29, 2026). All dates in this article are absolute. Elogic Commerce reviews this page every quarter. Next review: December 15, 2026.

  1. Adobe, “Feature comparison” (Adobe Commerce SaaS vs PaaS), updated September 11, 2026. https://experienceleague.adobe.com/en/docs/commerce/cloud-service/feature-comparison
  2. Adobe, “Adobe Commerce as a Cloud Service overview”, updated September 11, 2026. https://experienceleague.adobe.com/en/docs/commerce/cloud-service/overview
  3. Adobe, “Getting started” with Adobe Commerce as a Cloud Service, updated September 11, 2026. https://experienceleague.adobe.com/en/docs/commerce/cloud-service/getting-started
  4. Adobe, “Migrate to Adobe Commerce as a Cloud Service”, updated September 24, 2026. https://experienceleague.adobe.com/en/docs/commerce/cloud-service/migration/overview
  5. Adobe, “Adobe Commerce lifecycle policy”, updated September 18, 2026. https://experienceleague.adobe.com/en/docs/commerce-operations/release/planning/lifecycle-policy
  6. Adobe, “Required actions and deadlines to secure Commerce environments”, updated September 18, 2026. https://experienceleague.adobe.com/en/docs/commerce-operations/release/planning/security-enforcement-policy
  7. Adobe, “Adobe Commerce as a Cloud Service product description”, effective October 13, 2025. https://helpx.adobe.com/be_en/legal/product-descriptions/adobe-commerce-cloud-service.html
  8. Adobe, “Adobe Commerce Optimizer product description”, effective October 13, 2025. https://helpx.adobe.com/legal/product-descriptions/adobe-commerce-optimizer.html
  9. Adobe, “Adobe Commerce Optimizer limits and boundaries”. https://experienceleague.adobe.com/en/docs/commerce/optimizer/boundaries-limits
  10. Adobe, “What is Adobe Commerce Optimizer?”. https://experienceleague.adobe.com/en/docs/commerce/optimizer/overview
  11. Adobe, “Commerce Optimizer integrations”. https://experienceleague.adobe.com/en/docs/commerce/optimizer/integrations-overview
  12. Adobe, “Estimate data volume and sync time”, Adobe Commerce Optimizer Connector. https://experienceleague.adobe.com/en/docs/commerce/aco-optimizer-connector/reference/estimate-data-volume-sync-time
  13. Adobe, “Continued investment and support for Adobe Commerce on Cloud”, March 30, 2026. https://business.adobe.com/blog/continued-investment-support-adobe-commerce-on-cloud
  14. Adobe, “Adobe Developer App Builder product description”, effective March 9, 2026. https://helpx.adobe.com/legal/product-descriptions/adobe-developer-app-builder.html
  15. Adobe, “App Builder frequently asked questions”. https://developer.adobe.com/app-builder/docs/intro_and_overview/faq
  16. Adobe, “Backend options”, Adobe Commerce Storefront, updated September 11, 2026. https://experienceleague.adobe.com/en/tools/commerce-storefront/get-started/backends/
  17. Adobe, “SSR and crawlability” (Edge Delivery Services platform limits). https://experienceleague.adobe.com/en/tools/commerce-storefront/setup/seo/ssr-and-crawlability/
  18. Adobe, “GraphQL Application Server”. https://experienceleague.adobe.com/en/docs/commerce-operations/performance-best-practices/concepts/application-server
  19. Adobe, “Adobe Commerce 2.4.6 security patch release notes”. https://experienceleague.adobe.com/en/docs/commerce-operations/release/notes/security-patches/2-4-6-patches
  20. Mage-OS, “3.2.0” release notes, July 14, 2026. https://github.com/mage-os/mageos-magento2/releases/tag/3.2.0
  21. Elogic Commerce, Armacell and Zep case studies. https://elogic.co/projects/armacell/

About the author

Paul Okhrem is the CEO and Founder of Elogic Commerce and a member of the Forbes Technology Council. Under his leadership, Elogic Commerce received the Magento Community Engineering Award at Magento Imagine 2019.

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